best customer service ever

I recommend Charles Wall at Auto Nation Nissan if you need to visit the service dept for your vehicle. He was very courteous and professional. He explained to me what my car needed and he got me in and out in a short period of time. Although, I didn't buy my car there, I will continue to get it services there because of the good treatment I received from Mr. Charles Wall. Glenda Stone

Great customer service. I will suggest my friends and family buy their car from them. Thanks Lowell Wherry!!

Just was a good experience. They worked very well with me an they only had my care 1 day

The team here was amazing. Mariah was a joy to work with. She kept me up to date on the status of my vehicle, helped me get a rental car, and was very friendly and professional. I will definitely continue to get my service done here.

Let me start with the positives. The waiting area was very nice. Plenty of coffee, donuts, water and some granola bars were available. Every employee was very kind and courteous. My service rep, Jason, was extremely kind, even offering me his personal car to go get lunch after I’d been there over 3 hours. Cons, this was my 3rd trip in less than one week to fix my problem(I live just under 2 hours away) they are the closest dealer that works on my particular van. Was only supposed to take 2 hours on my last visit, it took 5. The following day, I realized(because I was totally exhausted the day of)there are now 2 more issues as a result of the “repairs” that had not been there previously. Needless to say, I’m extremely disappointed that I have to make a 4th trip and am very concerned that it still isn’t repaired and not sure I have much confidence at this point.

Great service

Teshie Dotson Sales Consultant the best car salesperson I have brought a car from yet if you need a nice car hit her up at 901-759-6140

My service was fast and friendly. Everyone at the dealership was friendly and very helpful. I will definitely be back

Excellent service from the service dept manager........

Made an appointment, dropped off the car, and Tommy kept me informed the entire time my car was in the shop. The only unexpected occurrences were things beyond their control and had nothing to do with workmanship or the vehicle itself.

Service department: Having our Leaf serviced here. Courtesy and customer care is top notch. We felt special and welcomed, and after our initial contact by phone, everything was waiting for us when we arrived, including a rental car. Still waiting on the new lithium battery to be delivered and installed after a week, but that usually takes a few days, and they warned us of that in the beginning. Thank you, Tommy Hopper! Sales department: the morning we dropped off our Leaf for service, our other vehicle, a 2006 Saturn Vue, died. We returned to Autonation that afternoon to purchase another vehicle to replace the Vue. Tesh Dotson was so helpful and patient with us! We looked at 3 different used vehicles and finally settled on a 2017 Nissan Altima that we LOVE. Everyone we worked with was friendly and helpful, and it was one of our best car-buying experiences ever. Thank you, Tesh Dotson and Booker T. Johnson!

I made an appointment and they got to me pretty quick. I guess the service department was so busy they seemed to half listen to me when I told them what I wanted to be check on my Juke. Then, they called to tell me what all I needed done to get everything "fixed". I was quoted over $500 for breaks and another $300 for all the items that "just need to be done because of the age of my car". I seriously just opted in to only have my oil changed and tires rotated, then took it somewhere else and had all the work done on things that actually needed to be changed for $100. I get that money needs to be made, but I'm sure it is the insane labor cost that puts it so incredibly high. I saved myself about around $700 by not actually getting the work done here. Honestly, I live so close to Autonation, but may not go back due to this.

I've had my vehicle serviced at AutoNation many time and they have always delivered very good service. Thank AutoNation keep up the good work.

Bought a new 2018 Nissan Altima SR from Lowell last weekend and the experience was so smooth and easy. This was my second time buying from Auto Nation and I will never buy from anywhere else!

Purchased our Tahoe from them on Monday, May 14, and we could not have been happier with our experience. I inquired about a vehicle online and Pheobe contacted me. She kept me updated every step of the way while purchasing our car. When we arrive we at the store, we were greeted by an amazing staff! Pheobe was on a test drive so Patrick helped us until she got there. The two of them worked as a team, along with Josh, and were the best sales team I have ever seen in the car business. We left the dealership around 7. Pheobe called us around 9:30 to make sure we had made it home safely. You just don’t get that level of derive anymore! Go see Pheobe and Patrick...you won’t regret it!!

Love my sales person, he has been awesome. Continues to be totally awesome! Been totally upfront with everything. Seriously absolutely NO complaints with him at all. I have another car from here I have all my service done here. When there has been an issue is made right. Edit: Went back bought a new car. STELLAR experience!

Held car for 3 days and did not even have part in stock.

We purchased a used Nissan Leaf this weekend. Our salesman, Ed Bland, had clearly done his homework on the car before we came in (they only sell a couple of them per year, and this was the first one he'd sold). He took a lot of time to make sure I knew how to operate the car, including how to charge it (it's my first electric vehicle), and he followed up several times to make sure all was well. Everyone in the showroom and on the property was polite and welcoming. All in all, it was a very positive experience, and we'll definitely refer our friends.

Service Manager Dave was very personable and my wait time for an oil change and tire rotation and balance was about 1 1/2. Nissan keeps me updated on what is to be done with the servicing of my truck.

Everyone was very helpful and worked with us through every step of the process.

Made an appointment to get my oil changed. I arrived on time, my car was taken in immediately. The service writer read to me that I was there for an oil change and tire rotation, I had only requested an oil change but decided to have the tires rotated anyway. NOW, 2 hours later with a splitting headache, I’m still here! Why make an appointment? Have had my oil changed at a location just down the street, in and out in no time! Ok, he just came in to get me, thank God.

I'd just like to say thanks to AutoNation Nissan Service department for the outstanding service I've received on such short notice. Y'all are the best!

Great car buying experience. Great customer service, no fuss purchase! Would definitely recommend!

Always great service at AutoNation Nissan on Hacks Cross

Daniel in the service department took great care of my needs!!

Great cars at great prices and a wonderful staff willing to work for you. Thanks for a great new car buying experience!

Great experience buying our new vehicle from them. Everyone aimed to please and were so friendly. Loved our salesman, Lavarius Lewis! And Mariah rocks in service!

The service was AWESOME, I carried my car there for the first time, after walking in the service Dept, I was immediately acknowledged, the service provider, the mechanic, and the service clerk were all great the mechanic went right into details of what I might be looking at far as my car problem, after describing my issues, I was immediately at ease, cause I'm thinking something major is wrong, he took it to the back of shop and within an hour my car was diagnosed and FIXED !!! WITH VERY LITTLE OUT OF POCKET, HERE I AM THINKING IM GOING NEED TO LEAVE IT AND GET A RENTAL, THIS GUY SAVED ME FROM ALL THE HASSLE I THOUGHT I WAS ABOUT TO ENCOUNTER, I DONT KNOW HIS NAME BUT HE IS AWESOME, ILL BE TAKING MINE BACK IF I GET ANY FUTURE ISSUES THANKS AUTO NATION NISSAN �

I have bought 2 vehicles from Autonation! Best prices around HANDS DOWN!

Thanks AutoNation for taking such good care of us!

Worst experience!!!! Do not shop AutoNation Nissan or any AutoNation dealership.

I called Jon Tyler to get my oil changed in my 2016 Nissan Rouge that Jon sold me. I had to reschedule. Not a problem at all got my oil changed the Staff was very nice. Thanks again Auto nation of Memphis and Mr. Jon Tyler

I was interested in a used minivan that was on their lot. I sent a internet inquiry. I was responded to promptly by a auto response. I was called the next day by a salesman. We had several lengthy conversations about the vehicle. My wife and I where going to drive 5 hours to buy this vehicle all of the sudden in the afternoon the salesman stopped all communications. He called me the next day toward the end of the day and said the vehicle had sold that afternoon before. I was planning on driving that morning had I not waited to hear from him before beginning my journey I would have been even more upset than I am about the lack of communication.

This car agency was a real pleasure to buy a car ! They will get all of my future business!

My experience was very good. Wait time was less than expected. The service was excellent.

I recently purchased a Nissan Rogue at Auto Nation Memphis. This was the best car buying experience I have had. Everyone from the front door in was friendly, polite, and helpful. Jon my salesman kept in touch with me from my first call to explorer the vehicle I had seen on the Internet. He went out of his way to get extra detailing, wet sanding to clean up some spots on the body and detailed the interior. When I test drove the vehicle it ran great. I noticed it had a small pebble mark on the bottom of the windshield and said will you fix that and he said no? But we will replace it with a brand new one. What? They had already replaced the front brakes and changed the oil. This is kind of un-heard of as this was a used car. Patrick was also very positive and helped with the process. This was a cash sale so no financing was needed. Griffin a new sales person of 19, and he will be great as he gains more experience helped with the test drive and put on a new rear windshield wiper. He also filled my tank as I was near driving off the lot. It must be nice to work for a company that allows the customer to receive this kind of service and detail. Making you drive out smiling and excited about your car. As several times I asked for more follow up and each time they said no problem we want you to be happy with your purchase. I would definitely use them again and recommend them to others. Thank you again Auto Nation if only our nation ran this smoothly. 5 STARS Freddie Mooney

It was a pleasure meeting and working with Brady Cayet in the purchase of our new 2016 Nissan Murano. There was absolutely no hassle, he and the Sales Manager did everything they said and more. He was extremely knowledgeable on the operation and training, He called us the next day to see if we had any questions, making sure we were enjoying our new Nissan Murano from AutoNation Nissan. Thank you Brady!

Worst service ever received. Made a happy occasion very stressful. There was an adjustment that need to be made to the bill of sale, and the updated bill of sale sent to my finance company. This took 3 days! I had called and emailed with no response for 3 days. I had to call the operator and request to speak to whatever manager was there in person. No one assisted with walking me through the use of my car's features, but the sales person asked that I rate that a 10 as the service department would walk through that when I returned with the check from my finance company. When I returned, I was never walked through how to use the features of my car, the detailing service left the stickers and sticky residue on my car, and I never met the service department to review the functionality of my car. After all of this, I had to stay on top of the title clerk to send my paperwork into the Title company. Because of the delay in sending the paperwork in timely, I had to pay a late fee on my car tags. The lady giggled about this and told me not to worry that they would reimburse me.

Great service! Management went above and beyond to make sure my experience was a good one. I will definitely be back to visit again!

Awesome Service and Sales Departments!!! All of the employees are so friendly and helpful.

Kenny and Griffin are a joy. Every employee at the dealership is pleasant and helpful. You can’t beat their prices.

I had a wonderful experience. I had my 2016 Altima serviced. The young man that helped me was named Daniel and he could not have been more helpful. He got me in and out very quickly and all the services I told him I wanted were done. This young man manners were wonderful and that is saying something now days. The services were great. Thank you

Everyone was nice & polite. The waiting area was very clean & comfortable. The gentleman that was handling my paperwork gave me great advice and very professional. The lady at the check out was really sweet, nice as well and thanks for the car wash☺

AWESOME SERVICE DEPT. DOUG AND HIS CREW VERY PROFESSIONAL AND THOUROUGH. WOULD DEFINATELY RECOMEND THE SERVICE DEPARTMENT AT AUTONATION.

I had an awesome experience. The dealer was very helpful.

My Appt. was at 8:30am. I needed an oil change and had to tell the person I had free oil change. 35 minutes later, he comes back and says I need a new rear window wiper blade, a brake flush and replace cabin filter. I ask to see the work order and said I have a versa with NO rear wiper blade and car is 14 months old and does not need a brake flush. I had to go check on my car, and it was ready. They had one person checking everyone out. Bobby tried to charge me for an oil change, and had to remind him of my extended warranty. This was the worst experience I have had at this dealership

AutoNation Nissan always does a great job when servicing my Altima

My new nissan sentra i purchased at autonation nissan was a great exprience thanks guys

Always receive great service . The staff is friendly.

always courteous, exceptional service. everyone is friendly. wouldn't go anywhere else

The car buying experience was done in a very time friendly manner

Excellent service.I met a great guy who are very detail oriented in helping me understand the service needed for my car.

I had a wonderful experience at auto nation in memphis, tn

Staff is friendly, accommodating. The place is clean, fair space, offers free drinks. The service was fairly fast.

Salesman and other staff members were very accommodating and helpful.

All ways top of the line experience in the service department. My hat is off to all of the members of service .department.

I was very pleased. I walked in (without an appointment), told the serviceman what I was there for, he immediately took my information, told me to take a seat inside the service area, and indicated they would take care of it ASAP. It took a little longer than I had expected; however, I had no prior appointment, so I was very thankful that they were able to accommodate me at such a short notice.

I had an appointment at 7:30. They immediately took care of me and did the oil change and inspection. The customer service rep came and talked to me about what was needed and there wasn't any pressure for me to get the services. I went ahead and did the tire alignment along with oil change.

Worst service ever received. Took my son's car in because the top of his Nissan Murano convertible would not go down or up and was stuck. They kept it overnight. I called the next morning and after 2 hours of waiting for a call back I went in myself for an update. The service man told me that it needed a new motor that would cost me 4000 dollars. On top of that the man told me his technician was able to push the top down, meaning he forced it down manually. He thought that made more sense then just trying to keep it up and trying to close it?????!!! I told them that was ridiculous and took my sons car to a friend who owned a body shop. After a two minute google search he opened the trunk and saw that there was a lever that had fallen off its hook. He put it back on the hook and the convertible top worked again!!!! there was nothing wrong with the motor! How can they be this incompetent. The guy advised me that he had two of his mechanics look at it one who had worked for nissan for 11 years and the other who had been there for 20! I would never go back there!!!

Jon and Josh could not have helped us more!!! They were both wonderful to visit and buy from.

Good response to all the queries. Sales associate Fabian was enthusiastic and patient. Finance director Joshua cleared the paperwork very efficiently.

Good service and friendly employees hardly no wait.

It is always a pleasure to get my care serviced at auto nation Nissan

Excellent customer service experience from sales person Jabian.

Very customer friendly; did not use pressure but showed me what needed to be done.

Great experience the people were very helpful and I will take my car there and let them work on it when needed they're a great bunch of people and I will let people know how helpful and kind they are

Mr. Steve Oriaku was an excellent sales consultant. He made sure I was well taken care of and that I left off the lot very happy. I'm pleased to say I'm a part of the Nissan family.

Mr.Steve Oriaku provided me with excellent customer service when purchasing my new car.He made sure all my needs where met and that I was well satisfied. I greatly appreciate Autonation Nissan for welcoming me to the Nissan family.Thank You.

Kept me posted and explained everything before working on it.

The experience was perfect, I was getting my oil changed and normally I would dread the wait process, but I didn't wait long at all

I'm very satisfied with the service done on car, timing was perfect, and the thing that impressed me the most was the fact that I needed other service done on my car but the technician advise me to wait until I had a certain amount of miles to go before I have my car serviced at this time

Found them online after checking several other sites. The online chat with their rep was pretty encouraging, I called them first and then drove to the location. They helped find the vehicle I saw on their site and answered all my questions. Would definitely recommend them to anyone.

Chris in the service department was awesome in anticipating my needs for having my Murano serviced. I loved the quick and thorough check out!!!!

Great customer service. Service completed before commitment time.

David helped us with our whole process. He educated us and was very helpful and kind.. He was absolutely wonderful. Would bring my car back to him anytime.

All the people involved in helping me purchase my car were courteous, knowledgeable, and professional. Kim Ostheier was my sales person and she went over the line in helping me get familiar with the working parts of my car, even coming to my house to get the garage door to connect to the car. She has remained easy to get in touch with and has continued to call to be sure I have all issues resolve. I appreciate the courteous and kind service that has been extended to us,

They pick me up and took me get my car.It was great. thanks

I just bought a Rogue and I love it. My first Nissan. I visited AutoNation on Hacks Cross for a minor recall and they were very professional from the time I called for an appointment until I drove off the lot. They even gave me a ride to work. I was very pleased and will use them again for my future service needs.

Mark is excellent! Great, fast and professional service.

We had a great experience with the recent purchase of our Nissan NV Passenger van! Patrick, our sales agent, his manager, Shane Carr, and Josh Robinson in the finance department were so wonderful to work with. They have been beyond helpful!

It was a great expierience they treat you like family

Ridiculous, 2 hours for an oil change.... guess I'll go back to Wolfchase Nissan...

I bought a new 2015 Nissan Altima S Special Edition from Auto Nation and my sales associate Christopher Temple was awesome.He gave us a wonderful deal that we could not have turned down. He took his time with us and was very knowledgeable of the vehicle from the options of Bluetooth to the backup camera and Pandora and all of the other bells and whistles that the vehicle has. Chris was so nice to me and my family that I will always stay in touch with, for purchasing a car in the future. I am so in love with my new car . Auto Nation Nissan Memphis have their Act together there. We will be referring friends and family to Christopher Temple . Thanks Kenneth W.

Wonderful experience I have never had any issues at Automation Nissan!!

I went to AutoNation Nissan on Hacks Cross Rd, Memphis TN to purchase a new 2017 Nissan Altima. I have been a long time Toyota Customer and wanted to try something different. I found the beautiful black Altima that I wanted and precede to negotiate this car. From the time I drove into the parking lot I notice their were 7 salesmen standing around waiting to help. I drove up to one group and ask where should I park and they was kind enough to direct me. From the beginning to the end the service at AutoNation was great! everyone treated me very well and made me feel at home. I am really enjoy my new fully loaded 2017 Altima. Thanks for the great job!

Hello, On today at 5:50 pm, my 60 year old mother visited the Auto Nation 4140 Hacks Cross Rd, Memphis, TN 38125 service department due to the air pressure warning on her 2016 Murano. Once she pulled into the service department, there were three gentlemen standing around and neglected to approach her by offering any service. She had to exit her vehicle to request the service. As a long time Nissan and Infiniti owner, this does not exemplify the level of customer service or satisfaction that I or my mother are accustom. After exiting her vehicle and explaining the reason for the visit, 1 of the 3 service men said the air had been turned off at 4:30 pm, regardless of the service department closing at 6 pm. He suggested to her to go across the street to a corner gas station to put her own air in the tire. He made the comment "that it might only be a nail" and "how he rode around a month with a nail in his tire". The comments and actions displayed by the service department at Auto Nation 4140 Hacks Cross Rd, Memphis, TN 38125 were very unprofessional, not customer friendly, and gave a negative representation of the Nissan brand. My mother had a 45 minute commute to make from this location to home. The issue with the air pressure light is still not resolved or diagnosed. The point of purchasing a new vehicle and a warranty is to get a certain level of service. The level of service was not provided today. So, now she has to get this issue resolved tomorrow morning before work due to the service department at Auto Nation 4140 Hacks Cross Rd, Memphis, TN 38125 not willing to offer assistance.

A 3 hour wait to be told that they didn't have have any answers to my problems. It took a call from corporate to get the general manager to talk to me after I left. I went back in to be told that Nissan vehicles do not support iPhones and the lift gate problem was due to the trailer hitch that came on the car. I did get a car wash out of the experience.

I'm enjoying driving my new 2017 Nissan Sentra. I love the classy body style. A great buy. I received friendly and courteous service. My sale consultant Marcus Crawford was very helpful helping me find just the right car for me. Thanks AutoNation

Buying procedures were great, but on the we owe process for a payback is lacking.

Autonation Nissan Hacks Cross is one of the best dealerships to get your car serviced. Customer service is great. They keep you informed of time spent on vehicle in service department and make sure your vehicle is washed before leaving.

Had an appointment for routine oil change. My service advisor had the techs check other areas that could be safety issues for me. I was informed of some maintenance areas that need to be addressed.

A car loaner service should be made available for loyal Nissan customers, especially for elite customers. Also, the car should be thoroughly washed after service, with no excuses.

The best experience I've ever had buying a car. The atmosphere was relaxed and very friendly. I highly reccomend them!!!!

Very professional, valued my time in waiting for my car.

The service was fast and friendly and they provided

Marcus Crawford and Terri were EXCELLENT!!!! My buying experience was the best

The staff was friendly and the vehicle was fixed in the timeframe given and the service rep kept me updated on the progress of my car.

Felt like we were working together as a team to get me the Car I wanted.

excellent customer care, was well informed of the process

I just recently purchased a car from Auto Nation Nissan and it was the best car buying experience I've ever had. Jon Tyler and Terry Simmons did an outstanding job.

My transmission went out and Amanda was great!! They did a wonderful job when I got my car back it was in better shape than when I dropped it off they called it customer appreciation

Jon Tyler was so easy to work with and made my car buying experience so nice. Love my Altima!

Never new buying a car could be such fun. The staff is amazing!!!

We bought our 2013 Nissan Altima from AutoNation in Memphis,TN and have been very satisfied with the performance of the car and service rendered by all the staff who work at this facility. Whenever I make an appointment they ask questions about the work needed and make suggestions about services that may be needed later to keep the car in top running condition. The waiting area is always clean. We most often ask for Kenneth Jones because he is a people person.

This is the absolute best dealership! When I arrived, my name was on the Welcome Sign in the front as soon as I came through the door. The receptionist recognized my name when I asked for the salesman, Jon Tyler. The car that I wanted to see was parked in front of the dealership, waiting for me. And the price was amazing! The greatest car buying experience ever! I have bought 5 new cars in 10 years. This is car #6, and I repeat. .. Best car buying experience EVER !

Kristen was very friendly and efficient in getting the recall taken care of with my Murano.

Kept trying to sell me service that was useless to my car.

Great experience with AutoNation. First new car I've bought in 17 years and they made it so smooth for me. Luke and all the others were great!

Steve O & the entire team were great! My Mother and I both ended up with brand new cars!

Purchased my first brand new vehicle from this location, the staff was extremely helpful and patient with me and all my questions. Got a great deal on a 2017 Frontier, been driving it for a little over a week now and I'm still highly satisfied. They were even willing to deal with the fact that I was attending school in a different state and was only visiting for a short time period. Overall, I'm extremely appreciative of how easy AutoNation made buying my first big purchase.

I had the best car buying experience, my sales man Nate Wade was very helpful and did his best to get in my new Nissan Altima. Normally buying your first car is a hassle and can be very frustrating but Nate and the financing guy Joshua Roberson made it a great experience!

My salesman Jon was great as well as my finance fella Terry! Painless experience all the way around.

Everything went very smooth and Jon Tyler was extremely helpful!!!! The car and the paperwork were ready when we arrived.

Buying a car from Autonation of Memphis was a pleasant experience. The representatives that we dealt with were polite and courteous.

Great overall experience. Salesman and sales manager worked hard to make deal work.

Very nice and very thorough about the information about my vehicle. The pricing was not too expensive either.

Very nice people, I'll definitely be back. I dealt with Shane and Jon, they certainly know how to earn repeat business.

Want to update my previous Post. Since expressing our concerns Mr Russel Mills, our service advisor, went out of the way to correct the problems we faced and did an exceptional job to recognize us a loyal long time customer. We truly appreciate his efforts to make things right and reestablishing our trust with this dealership. Thanks!!!!

Wonderful experience buying a car. My salesman, Jon Tyler, was professional and friendly and didn't pressure me at all. I'm thrilled with my purchase and would definitely shop there again next time I'm in the market for a new or used vehicle.

Thank you Marcus........for all of your assistance with the purchase of my new car. Once I advised you of my needs....you found the perfect match for me. This was the best birthday present I have given myself. I also want to give the service department kudos also. I stopped by with a simple question.....and I was finished within 20 minutes. ..........thanks again Frank

Jon Tyler was our sales person at AutoNation. We found him very professional, yet personable. He made sure all our inquiries were addressed and informed us as to all the features the car provided. Other members of the AutoNation staff were very accommodating and made sure this purchase completed satisfactorily. I highly recommend Mr. Tyler and AutoNation Nissan.

I went to look at a 2017 Nissan Altima, I went on the 4th and ended having my mom cosign with me but she is not here in Memphis and they said it was fine. I didn't like the amount they ended up coming back with, so I said I needed some time to think. I went back on the 6th and it was a different sales and finance person. We got everything figured out, they wanted to charge me $500 to have the paperwork sent to Arizona for my mom to sign, even though there is an AutoNation in the same city. The finance manager ended up calling the AutoNation and spoke with the manager there and said I wouldn't have to pay the fee because they could overnight it there. I made sure I asked, when I come back in the morning if that would be the amount I would be walking out the door paying, and he said yes. I came back the next morning thinking it would be a quick process and it DEFINITELY was not! The day sales manager was trying to charge me the $500 fee to send the paperwork out again even though I was told it would be waived, I said I would not be paying that and my mom even came back and said she would pay to overnight the because there's no way it would cost $500. The day manager then said he didn't want to have anything else to do with it because he didn't know why the finance mngr approved that and that it wasn't for him to do and there were too many people in this deal even though there was only the 3 of us. The sales guy said because I came in on the 4th, those people are also in on it, even though I hadn't even seen them anymore. After being there 2 and half hours they finally waived the fee and said they would contact my mom to get her info, so they knew where the paperwork would need to be sent. Once I signed all the paperwork the finance guy said she would be contacted that day and the paperwork would be overnighted because they wouldn't let me keep the car until she signed the paperwork. She just wanted to make sure they didn't drag their feet when it came to sending it off so I would have a vehicle. As of today, they STILL have not called her and when I called and left a message, no one returned my call. It really feels like they don't even want to make a sale all because I said I wouldn't pay that $500 fee. I will say the second sales guy Ed, was VERY helpful and I appreciated everything he did, but the sales manager, Kenny just made me feel like I was wasting his time. I have no problem with them not wanting to make the sale over $500 but don't waste my time having me wait around and fill out paperwork if you're not going to follow through on your end of the deal, I'd rather just go somewhere else.

Everyone was very kind and patient with me, they made me feel like I was part of their family. This was definitely the best car buying experience I have ever had. My salesman Tharrren Hayes was extremely professional and went the extra mile to assist me. Auto Nation Nissan completely exceeded my expectations. This is definitely a great place to purchase a vehicle. I love my newNissan Rogue ( a very happy customer).

Very professional & honest dealer. I like them.

Good

Awesome expirence, no hassle, they did everything before I showed up so all I did was sign the paperwork. Ask for Mr. Wherry! Grade A customer service.

After a few months of shopping online and going to dealerships' and several aspirins later, I checked AutoNation's website and found a Good Buy. I was looking for a Nissan Sentra S but found they had a Sentra SR for a little more money. ( Nicer Car ) Thank You All who helped in selling me this Nice Car !

I went into Autonation Nissan on Monday not expecting to leave with a car. The bottom line was I really needed a car and Shane Carr worked with me. He didn't try to sell me a dream. He was real and honest from the beginning and I appreciate that. Mr. Carr then left me in the very capable hands of Terri Simmons and he worked that thang out!! He worked with different banks and did not stop working until I was completely satisfied with my payments. I am more than pleased with my Nissan Altima. I want to thank everyone at Autonation Nissan for making me feel welcomed and not feeling like I've gotten ripped off with a bad deal. I would recommend Autonation Nissan to anyone!

Clean and neat. I just feel that my salesman tried to sell things that I didn't really need.

The team was very professional and courteous!

Ken was great

The salesman knew what I wanted and provided me with choices that I liked. The whole sales process was smooth and easy. It was a very good experience!

Calvin Ingram was my salesman. He basically laid out the red carpet for me! He worked so hard for me and made my experience so worth while! He exceeded my expectations. I am now the owner of a brand new 2017 Altima SV

Edward was very nice to work with and he took his time with me to show me things in the car

I'm exprence was wonderful very nice people : 5 Stars service I dealt with 3 salesman they was wonderful in helping me , we started on line . I was completely satisfied with the results . Did not have a all day wait . Just came in Meant everyone , wonderful service.. explain everything to me I needed to know sign the paper, and on my way in my new Nissan rogue . Thank you AutoNation and the wonderful help

I HAD A AWESOME EXPERIENCE AT AUTO NATION, HACKS CROSS!" VERY PROMPT AND PROFESSIONAL CUSTOMERS SERVICE!!!!! Nate Wade, excellent salesman, went over and beyond to make sure I was taken care of from A to Z!!! Believe me you guys, Auto Nation ☆Hacks Cross is the place to go all your car buying needs. Everyone I met was so nice, friendly and attentive!!! Special Thanks, Auto Nation ☆ Hacks Cross

Auto nation nissan memphis is a wonderful dealership and our sales consultant, Christian, is a pleasure to work with. He made the whole experience seem like we were just hanging out with an ol pal and buying a car on the side. I bought numerous vehicles before and I always dreaded the whole thing but now I am looking forward to getting my next vehicle from Christian at auto nation.

DRove 2 hours to see a vehicle and when we got there the vehicle had already been sold over a month a go. Very hard to deal with even after we drove so far. I told the manager Kenny we were not happy and was going to review them and his comment to me was, CAN I RATE YOU!!!!! As my daughter stated, I have a very bad bad feeling about this place, so we left

Do not buy from here. We were baited by them telling us they had a vehicle that had been sold over a month ago!!! We drove 2 hrs and the car was not there. Also the manager Kenny, got ugly with me, when I said I was going to do review, he stood up and said"Can I do a rating on you!!!" I will NEVER go to another dealership unless they can put their hands on the car at that moment!!! Prices are not what they say either!!! STAY AWAY!!!!!!!

We were there with my Nissan Altima because of several problems we were having. Over all we were there for 4 hours! I know it takes a while and they were pretty steady with other other customers so we just grinned and beared it. Overall great experience was very good customer service and Amanda kept us updated pretty well on all that was being done to your vehicle. Thanks Auto Nation for fullfilling my needs!

Lowell Wherry was our salesperson. He is knowledgeable and helpful, he promptly answers questions and consistently follows up with additional information requests. The price we paid was the discounted price quoted via the internet and email. There was no uncomfortable haggling. Car shopping has been something we've previously dreaded and we actually traded-in a 14 year old car for this new car because the last car buying experience was such a negative experience. We did our homework prior to arriving at the dealership and felt confident we were quoted a fair price. We would highly recommend both this dealership and Lowell Wherry as a salesperson.

I was able to get an appointment the very next day. My problem was diagnosed and fixed within a few hours.

Absolutely wonderful customer service at this location

Excellent!!.. My salesperson Ed was patient and understood my needs. I left very satisfied.

AWESOME! MADE MY MOM VERY HAPPY! BRO. WADE and TERRY MADE THINGS SMOOTH AND PAINLESS. NO PRESSURE. GREAT PROFESSIONALISM!

Had to schedule my car for a recall repair. it was real easy getting online to set up the appointment. Once I arrived, I checked in and my car was immediately serviced. The recall repair took about an hour and I had a few questions that they were able to answer easily. I was out and on my way within an hour. Nice people, nice waiting area and quick service. Thanks and will be back for all my car's needs.

Everyone was very helpful. Great car buying experience.

The staff was very pleasant from the moment I drove in for a service call. The price (to me) was a little high, but every is high now. When I returned to pick up the 2010 Maxima - I was satisfied with the results. They can just work on the price.

I had a great experience at AutoNation Nissan Memphis and was very pleased with the help and information provided by Marcus Crawford. He was very helpful in finding the exact vehicle I was looking for and took the time to answer all my questions.

This was the first time that I dealt with this dealership and I really enjoyed the time I spent there doing business with them. I had in mind what I was looking for and the salesperson made sure that I had the opportunity to see and test drive the vehicles that I inquired about. The sales people were very friendly and willing to assist in any possible. Wonderful customer service and very knowledgeable about the vehicles.

Quick and painless David Ranger went out of his way to say money and did a great job.

Fast friendly service. They made the dreaded car buying experience pleasant. Would recommend to anyone looking for great pricing & service!

The AutoNation Team was a pleasure to work with! They were courteous, honest and fair throughout the entire process. Special thanks to Lowell Wherry for making this such an enjoyable experience!

Everything happened so quickly. Got what I asked for and that was it.

Autonation was wonderful in assisting us on the purchase of our new Pathfinder! Their prices are the best in town! Our salesman Christian Silva was very helpful! We even took parents back to purchase another vehicle!

David did a good job.

Excellent service an customer service also.

My salesman ~ Steve O is the best! Autonation Nissan Memphis, you ROCK!

My experience with Lowell at AutoNation was exceptional, very knowledgeable, kind, and patient.

Just purchased a 2016 Altima from Auto Nation Nissan. Robert Carr was very pleasant and easy to deal with. The GM and Sales Manager kept me company until Robert got there. I really felt like they were there to help me get the best deal. Will definitely purchase from them again!

My car was serviced in a very timely manner. All work was accomplished as promised.

I've never had cause to complain about Autonation Nisson! I enjoy their staff, their service so far has been wonderful, and I get free coffee and Krispy Kreme donuts, plus free wifi while I wait. Awesome!

Sales and finance team hustled to make the deal on a special lease term that was expiring and was able to drive off with the vehicle fairly easily. F&I team had an understandable issue and promptly addressed it which was appreciated since they covered 1st mo. payment. After that time, my sales person dropped the ball on getting plates out. Got more follow up from him to write the review. Has to drive with an expired temp plate for 13 days. So 3 stars overall it is.

This was the best car buying experience I have had since starting to drive almost 20 years ago! Brady Cayet was my Sales Consultant and I would recommend him to anyone looking to buy a vehicle at this AutoNation. From start to finish he was there to answer any questions I had during the buying process. Even staying after the deal was complete to show me how to operate the features on my new vehicle. I will definitely be back to see Brady when I am ready to buy my next vehicle!

Auto nations made our purchase a very grand evening. We were treated with utmost courtesy and did everything they could to make it a great buying experience. We would definitely go back .

Very nice service. Didn't have to spend the day with Nissan. They had me in and out in less than a hour and they also washed my car.

Excellent expierence my salesman was Edward Bland. He was very professional and courteous.

Called the dealership and was told a quick fix to the problem. Enough to get it in for repair!

David Ranger did an excellent job helping me with my Nissan Rogue. Very courteous and professional. I highly recommend this dealership for service.

I took my Juke in to be serviced and get prepared for the cold weather. I was greeted promptly by courteous and friendly staff. Mr. Lafayette Patterson was a great help in informing of what was needed for my vehicle. I did not feel pressured to do a long laundry list of services. I like being able to trust the person who is helping me. He kept me informed as to what was going on while my car was being serviced and the wait was not very long. I am a proponent of outstanding customer service and I appreciate Mr. Patterson and Jon-Michael Wallace for such great service!

Service person was respectable courtesy professional and had very good report about herself. I look forward to coming back.

I love my 2017 Murano. The staff at AutoNation was pleasant to deal with.

A very friendly, respectable staff. They were very helpful with diagnosing what was wrong with my wife truck and also fixed that problem in a timely manner.

Wonderful service. They take of business and this the 5th car my family has gotten from them.

We have purchased cars from this dealership at least three times now (Maybe More) and I have always been very happy both with the service they offer and how nice they are. I would definitely recommend them.

Big thanks to Taylor Faught for his help in our purchase of our new nissan murano platinum. Our buying experience went smooth as butter. We will definitely do business with Taylor and autonation again.

Excellent experience I had been told I needed a engine (head gasket) or just sale the car took it to autonation they gave me a 100% diagnosis and fixed it the next day something simple.

Excellent experience I had been told I needed a engine (head gasket) or just sale the car took it to autonation they gave me a 100% diagnosis and fixed it the next day something simple.

Awesome

The dealership was great and so far I enjoy my new car it runs great.

excellent service!

Honesty and professionalism great doing business again with you all

My recent experience with AutoNation Nissan Memphis was a very pleasant one. I was able to schedule my appointment early, and my car was serviced quickly and efficiently. Customer service was very kind, nice, and reliable. I am looking forward to my next service.

Thanks Brady for helping us again!! You are great!

October 2015: Took my daughter back today and again Brandon and the dealership were awesome. I didn't mention Terry last time but he was a huge help both times as well. I really like working with these folks. May 2015: First time we've had a good time in a dealership while car shopping. I would recommend AutoNation (And Brandon Parham our sales person) to anyone and have already. We were treated with respect, they worked with us on what we wanted and went a little farther to get me what I wanted vs needed. :-) Oh, and a web site that actually works to help you AFTER you buy! October 2016: Just serviced the Juke, still a great place. Service department checked it I, did the service and five a couple of problems too.

Had a great experience at auto nation. No pressure and they treated me right. Will definitely look them up again for any future auto needs.

I've only had great experiences at this location. The service is always very thorough and fast. Kristen and staff were very helpful.

We had the fastest, simplest car buying experience ever!!! Salesman was fabulous.

It was great from the beginning to the end

The staff and my salesman, Mr. Nate Wade, were very nice and helpful. He walked my wife and I through everything and answered any questions we may have had. Also Mr. Josh in finance really helped me out a lot as well. Thank you Autonation. You guys have earned my respect and I will be recommending you guys and shopping with you in the future.

Great people. Easy to work with and no pressure

I had a wonderful experience with AutoNation Nissan.. Great help ...

I highly recommend Auto Nation Nissan Memphis. They were very friendly, honest and attentive to my needs. The experience was much better than I expected.

Very poor customer satisfaction. A company that does not stand by their published prices on the car's window stickers. My husband went to the dealership yesterday and looked at a vehicle on their lot which had a window sticker with this exact words "Blue Book Suggested Retail $22,415 / Our Low Price $14,679 / You Save $7,736". My husband then proceeded to ask why the price was so low to which the salesman, Marcus, responded "it's just what we do, we price our cars low so we can sell them". So then my husband had them looked at his trade-in to start the negotiation process. Salesman came out with the offer for his trade-in at $14K and my husband said he needed more to be closer to the other vehicles price at $14,679. The salesman then said "No, the car's price is $22 something" then husband responded "No, the sticker says that Blue Book price is $22 something but your price is $14,679". The salesman went back to check and came back out saying sorry it is the wrong price on the window and to narrow it down there is nothing they could do about it "but thank you for your time!" Husband was there for close to 2.5 hours from the moment he arrived to when he walked out. We went back to the dealership and asked to speak to a sales manager, Kenny (not sure of the spelling) came out and seemed annoyed by our presence to the point where he didn't even introduced himself nor sat down to join us. He just leaned over the chair next to him and after we introduced ourselves and began discussing the issue, he just kept standing there with the annoyed, careless face. We told him it seemed like he had an attitude of carelessness about the issue to which he responded there was nothing he could do about it not he could sell us the vehicle at that price. That it was a miss-print and things like that happened and there was nothing he could do about, "at this point all I can do is apologize for your time but I cannot sell you that car, but if you want to buy it at the retail price we can talk." And with a smirk on his face walked away and that was it. Leave aside the fact that they couldn't sell us the car because of their price mistake, but just the overall attitude and carelessness and the way we were treated it's just unacceptable.

The service was great. The repair was for a recall, and they completed a whole day early.

The service I was provided was exactly what I expected regarding cost and time. The service technician, Lafayette Patterson, was knowledgeable and polite. I would bring my vehicle there for servicing again.

We took our 2008 Titan in for a routine oil change. The mechanic noticed the transmission gasket wasn't sealing properly, so they ordered the part and we we scheduled a time for the repair. We can always count on AN to keep our vehicles running smoothly.

Nate was awesome to work with! Very professional and helped me make a great decision on a new car!

The service personal were friendly and very efficient.

I love my new 2016 New Altima! It's by far the best car purchase I've ever made! I love everything about my new car! I had a great salesman named Steven O. and would definitely recommend this car as well as Autonation Nissan on Hacks Cross to any prospective car buyers! I went in for my first oil change and again I was provided with exceptional customer service. They even vacuumed and washed my car! All I can say is wow!

Efficient & informative

My overall experience with Autonation was very good. Jon Tyler was my contact Representative. He was knowledgable, Through in inservicing vehicle and good negoiater. Everything went well. Only word of caution is the credit department pulled more credit reports than neccessary after agreeing that we would only pull one fron NAMC. These extra credit pulls are considered Hard pulls and affects credit score in future for a period of time.

Excellent

Kenneth Jones was excellent in making the visit go smoothly and professionally Work was completed earlier than expected .

Always a pleasant experience. waiting room is clean and comfortable. Especially like the area for children with their own tv. Staff is cordial and helpful.

The service was ok. When I entered to drop off my keys as, I had an appointment a very tall man who is employed by AutoNation Nissan was extremely rude and reached across me to drop off paperwork and didn't excuse himself. I was quite put off by this and almost walked out to find another dealership. Ken was pretty nice once I got his attention. I did notice they didn't cover the car seats while working on the car. There was a sizeable gash taken out on my leather seat.

Everythig was first class. I will be back to see Keneth.

Always great service. I've purchased multiple cars here and get them serviced here alslo

Kenneth was accommodating and the service was fast.

Amanda was very helpful with our seatbelt problem. She's very friendly & understanding. *The only problem was our phone charger was left in the rental car & was not found/turned in.*

Great service, friendly staff, they also service any make/model of car

Awesome Car service. I went on last Saturday. The AutoNation representative was very helpful and kind explaining the recommended service. I was unable to find my car the after service and she helped for finding the car because my key works only near to the car;)

This was my first time having my car serviced at AutoNation. I was very impressed with the professional and courteous service I received. Highly recommend to anyone needing service on their Nissan. You won't be dissapointed

Amanda Martin did an exceptional job handling my repairing issues. She stayed on top of the job even when my insurance claim agent wasn't! Thanks Amanda! Job well done!

Great and fast.

Amanda was my service writer and she stayed in touch with me all the time. Excellent. It was a joy to have a real live person to assist in customer service. Keep up the great work. Thank you

Amanda the Service Representative was very helpful and offered valuable information concerning my vehicle. AutoNation Nissan is always very professional and timely with service. I will continue to bring my vehicles to them.

Excellent customer service! No pressure sales. They even delivered my new car to me. Thank you Lowell and the Autonation family

Usually my experiences with Autonation have been positive. But not on 8/26/16. The first service advisor was in a hurry and only seemed interested in selling me a tire rotation. I hadn't even exited my Rogue. She was not interested in looking at my service email for special pricing on the oil change, as well as 10% off an add'l service. (My vehicle needed the rotation.) She was adamant that I couldn't have both. Bad. I escalated this to the service mgr. who DID read the email, and he confirmed that the 10% COULD be applied to the rotation. The 2nd advisor misinformed me on using the key. Very bad. I had a strong feeling that this was deliberate because of my conversation with the mgr. Even with my unfamiliarity with the key, I knew enough to see that he was wrong, even when I questioned him. I have already completed a survey with Nissan detailing my unfortunate experience with these two service advisors.

From the moment I walked in the door, Kristen and staff made me feel welcomed and appreciated. They even washed my car! I live in MS, but will always choose to have both of my Nissan vehicles serviced at this location due to the outstanding customer service. Thank you and keep up the awesome job!

My son's Nissan Sentra needed (2) recalls serviced, annul change & a shifter as'y installed and the car was left @ AutoNation for 5 days until the work was completed. ALL items were taken care of in a timely fashion, I was kept informed of progress, and the Service Manager, Kenneth Jones, was on top of the work continually. He even gave an up-front estimate for repairs & warranty work before it was started. I have to give the highest marks for this work to Kenneth--he's tops in my opinion! Dave Kaiser.

Great service, friendly environment!

Had to take my 2015 Murano in for a recall, also had a problem with the engine light on. Got the recall fixed but had a problem getting the engine light to clear. The service guy worked hard to solve the issue. On the third trip to the dealer they found the issue and had to keep the car over night. Since we live over an hour away they gave me a rental car free for the night. Very nice.

This is the 2nd time I have purchased a car from this dealership (6 years ago and recently traded that car in for a new one). My experience both times was wonderful.

My experience at auto nation was great. As a new customer, Kenneth welcomed me in. He was very thorough with my car inspection report and options. He personally walked me thru to the customer waiting area that gave me that personal special customer feel. See Kenneth in the service. He will certainly take care of all your needs.

My experience was awesome....Steve O. You're the best. Thank You AutoNation Nissan!!! Everyone I came in contact that day made me feel welcome...

I took my maxima in for an oil change. Customer service was great and I was in and out in no time.

Great service!!!

My experience was awesome...Kenneth Jones is the best he told me what was wrong with my car and fixed it. It was my immobilizer system, who would have ever thought my security system would fail me.

I heard about AutoNation Nissan from a coworker and she told me great things about them. I was in a desperate need of a car after I was unfortunately in a motor vehicle accident that totaled my car. So I walked into the dealership knowing that I needed to find a car ASAP and immediately Brady greeted me and found the car the car that I was looking for, a Nissan Altima. We test drove it around the block and I immediately fell in love with it. But I wanted a Used Car and after quite a bit of weight which wasn't too bath with the aid of refreshments provided by the dealership. I am very happy with what I was sent home with. Kudos to Brady for going the extra mile and helping me return my rental car to Hertz which was due that same day. I feel that I got a great deal with this car and I don't feel like I was tricked into a bad deal. Thanks AutoNation for helping me find my new car.

great employees, they kept me updated throughout my repair process, i am satisfied with my repair and they cleaned my truck for me after the repair. I am definitely returning for for my next service.

Horrible customer service. They have you make an appointment and only that one representative assigned to you will help you. After not hearing from said person for 7 hours I attempted to call and get an update with no response. No one would tell me anything! The lady at check out hated her job and preceded to tell me that as I was paying. If I buy another car the changes of it being a Nissian is slim to none solely based on the service department. I otherwise love my car.

I called the dealer to find out what was available in my price range. One of the items he read off to me was XM Radio. When I got there (1.5 hr drive) and looked the car over, there was no XM with that vehicle. When I told them I was going elsewhere, I was offered 0% APR.

EXcellent 100% Thank LAFAYETTE

Worst freaking experience in my life with car buying. Run...... Fast🏃🏃🏃 Would not even recommend this place to Ted Bundy.

Amanda did an excellent job in having my vehicle serviced. I was very pleased with how easy it was to set up an appointment, and how everything was done in a timely manner. Her courteous and professionalism were greatly appreciated!

Great service. Called on Saturday at last moment drop off for oil change and picked up 2 hours later.

Love my new Murano. The dealership was extremely busy and we were there until after closing since there we so many making purchases there was a line for the finance part. As a result we did not get the "training for a new car" that we should have. Kinda felt thrown to the wolves a bit. We do have the book to reference and I am sure will eventually figure it all out over time. It drives nice and smooth and I am pleased with the vehicle so far.

I had a very positive experience with this dealership. John Mcbay and Brian Owens are great guys to look for!

I dropped by AutoNation Nissan just to take a look at the Rogue SUV. What I got was a very knowledgeable sales associate that was terrific. Marcus Crawford was very patient and explained all the ins and outs of the vehicle. I couldn't have asked for a better person to show me their inventory. There was no hassle and the visit was very easy going. He made it seem like we had known him for years. Oh, by the way, did I mention the rainy downpour on this particular day? Well Marcus still recommended the test drive. I'm glad he did because now I am a proud owner of a Nissan Rogue! Thanks Marcus and everyone that asks me about my car knows your name too. I ABSOLUTELY LOVE MY CAR!!!

Kenneth Jones went over and beyond with his outstanding customer service. Thank you so much for your assistance with my ca .

Techicans were friendly and professional. Work was timely

Taylor was very nice, did not pressure me into buying. Let me go at my own pace, but helped me along I was going.

From Louisiana, but bought a car in Memphis because they had the car I wanted at a great price. Very helpful.

I was really impressed with the service I received from Mr Lowell Wherry, when I went to AutoNation to purchase a car. He was knowledgeable and professional. without hesitation I would recommend AutoNation Nissan Memphis to both my family and friends. joseph D. Kyles

Outstanding Customer service. The repairs made were right on point. Thanks to Kenneth for the constant updates.

Quick, easy, and fast, would definitely bring my vehicle back!

This visit was a pleasant experience with Kenneth Jones. He was very courteous & paid attention to my requests & concerns. He even helped me transfer my luggage to another vehicle. After my service was completed, he phoned me to assist with making my payment over the phone since I was traveling & wasn't able to return prior to closing. Mr Jones gets 5 stars for the excellent customer service he provided. Thanks!!!

I love it there! They helped me from start to finish and everyone was so NICE! I would definately buy from them again!

Hey have you seen your employee Dan posting in reaction to little kids being hancuff by police in Troy New York said something about go back to Africa

This was my first time getting my 2012 Nissan Maxima SV Sport serviced by Kenneth, while all previous services were provided by a previous employee I will not mention for professionalism reasons. However, I can say I finally received the type of service I personally expect from anyone providing a purchased service. Kenneth was simply on top of EVERYTHING!! Not only did he get my Maxima swiftly into the service department for a full and complete diagnosis, but Kenneth actually CALLED ME several times throughout the day in order to keep me fully updated on the status. I did not have to call to find out the status a single time, which I must say is new for me in my past dealings with the dealership. On top of the OUTSTANDING service Kenneth provided to me, he actually tried his best to SAVE ME MONEY (yes, you read that correctly....a dealership tried to save a customer money) by determining a potential root cause to my issue and by doing so provided me with a much needed battery service that has most definitely improved the overall functioning of my beloved Maxima. Additionally, I have a warranty through Ford since I purchased the vehicle from a local Ford dealership, and in the past it has been an absolute nightmare to get the previous service advisor to work with the Ford warranty group and this single issue has literally caused many unnecessary delays in the past. Well, not with Kenneth, it took him only a single interaction with the Ford warranty group to have everything he needed including all the authorizations included within my warranty. And to top things off, once I arrived to pick my Maxima up Kenneth took his time to FULLY explain every single line item on the invoice while HAVING MY MAXIMA WASHED, which was also a first for me. In conclusion, my perception of AutoNation Nissan in Memphis, TN has completely changed from simply avoiding at all costs any situation where I would have to visit the dealership for service to now being a more than satisfied customer that, thankfully, now will not have a single worry when another service need comes up that requires AutoNation's service and I can only say this because of the outstanding service provided to me by my new, thankfully, service advisor Kenneth! THANK YOU so very much Kenneth for not only the service you provided me, but also for restoring my faith in having to bring my Maxima to AutoNation for any future service needs that fall within my Ford warranty. Most gratefully, Christopher Teague

Had a good experience. Car is driving much better. Loving it.

Professional service, smooth transaction.

Marcus, the experience was rewarding and exciting. You made it that way for us. Thank you!

We just bought a Murano from Brandon Parham, and it was as enjoyable as purchasing a car can be. He was helpful and has great customer focus. I highly recommend Brandon!

Taylor did a fantastic job and really made the process so easy for me. I would highly recommend him.

Worked with Mr. Taylor Faught from Auto Nation off of Hacks Cross. Was very patient with my wife and I through the process. Gave great customer service and detailed information. We love our purchase thus far.

Great customer service!!! Shane was extremely kind and helpful. He made my first experience buying a car stress free. I love my Rogue SL!

One of the best experiences I had in dealing with a car dealership. I just recently relocated to Memphis from another country and was looking to get a car from a brand I have driven for the last 5 years (Nissan). Everyone was so professional and provided the details needed to facilitate the purchase of my new car. Highly recommend to anyone interested in a new car to check out Autonation Nissan. You won't be disappointed.

The service and character of the staff here is impeccable. I also walked away with a great Nissan Rogue Select. You won't be disappointed with your experience here.

From the moment I walked in the door I was treated with friendly smiles and greetings by my technician Amanda and others Everyone was SO nice! I brought my car in due to a recall but my tire pressure light was on and not only did they take care of that but they washed my car as well. The wait was not long. Amanda explained everything before and after my service. I am very very pleased!

I'm very, very pleased with AutoNation Nissan. They don't just put you in a car. They get you what you are looking for. I love my Rogue. Thanks AutoNation Nissan

I have had incrediable service at AutoNation Nissian and Amanda is the most helpful service writer I have ever met!!!!!!!!!!!!!!!

Good job and excellent service as always

For pre-owned vehicle, please don't buy any additional warranty if they offer like 5 years tier replacement or 20 free oil change etc.... You will end up in loss.

I walked in without an appointment and I was taken care of right away. There are refreshments and TV while you wait. Everyone is very respectful and helpful.

Great service! I just purchased a Rogue SL, I cannot believe what a little gem this compact SUV has turned out to be!!! I had an Altima for 4 years and really loved the car, but my husband wanted me to have an SUV since moving to this area...we looked at many of the compact SUV'S at other dealerships, but what Nissan offered with this premium package, one would think they were driving in luxury!!! Love, love the interior, moonroof, navigation system, panoramic camera, all the high tech advantages that come with it! By far this is the best bang for your buck! I had read that the Rogue was not impressive on the road...I am left to wonder who actually tests these vehicles. I drive on a very busy freeway toward downtown, I have had no issues with the speed of the vehicle! This is a must see and test drive. I did buy the premium package, not sure if that made the difference, but I would have never picked this car due to the reviews online, so glad my husband was insistent this past week to show me what Nissan had to offer! If you are looking for a luxury vehicle without the luxury price, a great view and comfortable ride with great gas mileage, go check the Rogue out...you will not be sorry! I just have to add, that this was the most "nonpressured" dealership I have ever purchased a car from....Taylor Faught was so honest with us and just showed us the vehicle. I have purchased one other vehicle that I had this kind of service and it was from Volkswagen in San Diego many moons ago! Even the finance manager, Joshua Robinson was amazing, no pressure to add...even tho we did...just a great place. I have had my Altima serviced there all but one time in the past year since we moved here, and the service was always outstanding, it will be AutoNation Nissan for me as long as I have my Nissan! Thank you for being such an outstanding dealership!

I had a great experience buying my vehicle at Autonation Nissan. I was greeted as me and my family entered. The staff was very polite. We began our search and application online which was very easy. Brady assisted us with locating the right vehicle for us. Nissan also has a play area for children and parents know how much that is appreciated. The finance guy, Mr. Joshua, worked on our numbers with several lenders and got us the best deal. The experience was painless!!!

What started out as a terrible car shopping experience, changed very quickly when we arrived at Auto Nation Nissan. Mathew was wonderful, honest, upfront, and very kind. All of the folks we met that evening and the next day as we completed the purchase of our new car were great. Terry in finance was awesome as well. Mathew has since called me to follow up and that means the world to a new customer, especially when you haven't purchased a new car in over 10 years! Even helped explain some of the new technology! Thanks Auto Nation Nissan...you're a great team!

Great experience. They got me in quick and finished quickly. Explained what they did before letting me leave.

Excellent support and customer experience. Thanks Steve Miller.

I absolutely love this dealership! Shane & Bernie made my first car experience a great one! I would recommend anyone to them because their customer service is amazing!!!!!!

I recently bought an Xterra from AutoNation Nissan! I love it! We received EXCELLENT service from our salesman, Steve Miller! He made our car buying experience smooth and we were more than satisfied! Thanks AutoNation and thanks again Mr. Miller!!

Bought my 2016 Nissan Versa from Autonation on Hacks cross. I was treated with respect and no high pressure which I liked. Lucian Turk (Luke) was a pleasure to deal with!! He got me a great deal! I would highly recommend them for anyone in the market for a car.

My service writer did everything in her power to get done what I requested. She succeeded 100%.

Everything was as good or better than promised. First class customer service.

We went into AutoNation Nissan on Hacks Cross to find my daughter a car. We were helped by a great staff of gentlemen with Jonathan Faught being one of them. He was a great salesman and helped us choose the perfect car for my daughter and got us out in enough time for my dad to watch the NBA finals. I really enjoyed our experience and will be making another visit in the near future for a vehicle for myself.

This was my first visit to the dealership as I have always had my Murano serviced at CarMax where I purchased it. First, I absolutely loved the convenience of making an appointment online. When I arrived, I was greeted by the service manager with a warm and friendly greetings. He took my information and thoroughly explained the process of leaving my vehicle. Before my ride could pick me up, he had come back and they had found the problem. He drove it (with me on the passenger side) to get a nice little car wash. No more warning lights, so I was good to go. I absolutely love this location and their friendly customer service.

This was my first time at the dealership and I met Marcus. He was very attentive to detail when I explained I was searching for a used vehicle for my Mom. He helped get the process rolling and I appreciated his respectful manner with my parents. Thanks for the great experience Marcus!

This was the best overall experience, we've ever had buying a vehicle. Steve Miller was our salesman and he was fantastic. Steve will have all my business from now on.. Great job AutoNation Nissian..

Drove out there from out of town to get my 2012 Civic! Worked with Shane - and he was very helpful with answering my questions and assuring me my 3 hour drive would be worth it for the car. He was right! haha. Took it out and test drove it. Sweet car, interior in top notch condition. I was even able to negotiate a lower price, so that was an added bonus. Shane is great, and everyone at the dealership is very nice and helpful and make you feel welcome. One of the guys even came out and helped me program my phone into my bluetooth for my long ride home. I'm so glad I found this car and such a great dealership! I don't normally write reviews unless I REALLY like something and so, I just wanted to let everyone know about my great experience at Autonation Nissan. Thank you guys for making my car buying experience so great! Keep rockin!

The experience was great, everything was explained to me about what was needed to complete my service

Good experience great service friendly personality clean facility....

Steve Miller was awesome! We received great service and a great deal!

When we decided to purchase a new vehicle, Matt Thomas made the entire process a great experience. He was honest, gave us the best deal with no haggling, and he went above and beyond to make sure all of our needs were met. He was very professional and always followed up as expected. We couldn't have asked for a better buying experience!

On my very first visit to the dealership, I was asked about financing by the salesman. I was asked to give Nissan a chance to meet or beat my credit union for financing. Well, after I settled in on a vehicle. I completed a credit application with Nissan. The interest rate that I was given by Nissan was almost double that offered at the credit union for someone with my credit score. After wasting about an hour and a half of my time & retrieving a credit report on me, I was offered an interest rate that would have been more in line for someone with a credit score of at least 100 points lower than mine. When I questioned the finance officer as to why their rate was as high as it was for me, I was simply told that was the best they could do. I considered this to be an insult and waste of my time. I then went across the street to the credit union and was given an interest rate that was 2.45 points lower than Nissan was offering. After securing the financing, I asked about a second key for the vehicle. The second key fob did not work. The salesman told me that they had replaced the battery in it; still not working. He said that he would check with his manager concerning this matter. The next day when I went back to the dealership, I was told that because it was a pre-owned vehicle, there was nothing they could do other than order me a replacement key fob that Nissan wouldn't pay for. While I was still discussing this issue with the salesman, two gentlemen approached the building from across the parking lot. I was then told by the salesman that he had to go help them and abruptly began to walk off. I was left standing there, speechless. As it turned out, when I arrived home, I decided to use my $2 battery tester to test the battery in the non-working key fob. The battery was totally dead. Since I had an unused replacement battery at home, I put it in the key fob and it worked just as the the other did. I should have been given 2 working keys from the start. It seems like AutoNation Nissan was very accommodating prior to the sale, then brushed me aside when I brought the issue of the non-working key up. At this point, I can't really say whether I'll be giving any more of my business to them in the future. That's not how you treat someone who has just purchased a vehicle form you.

Guy Rivers really took care of me, his customer service was exceptional and he got me out of there fast! I'm very grateful to him, I will try to book with him going forward! This visit I received an oil/filter change and they also had to change my air filter (I think that's what it was), any how I was very satisfied.

They would not honor the online price and try to up sell me a vehicle. Terry, who is the finance representative, lied about the price and was EXTREMELY unprofessional after I found out what he was trying to do. I URGE you not to buy a vehicle here. They will screw you over and not think twice about it. However, I did get the vehicle I wanted with the price range that best fit my needs elsewhere. I win.

This was my 4th auto purchase from this dealership and the service gets better with each transaction. The service at Auto Nation is the perfect combination of professional and welcoming. I have nothing but high praise for AutoNation and I will only buy cars from this dealership.

Working with Donna Williams in the service department is indeed a pleasure. Candidly, her customer service is why you should buy a Nissan! I encourage you to buy a Nissan from Autonation and let her be your service advisor. You will be posting an outstandingly review too!

Where do I start? Worst place ever. We went there because we had an appointment about something that was a recall,and at first everybody was really nice and respectful. But the people in the Service Center kept complaining about how they were so backed up and busy they couldn't help us or even answer one question for us. They had no bed side manner,literally got up and walked off. Waited on many other people before they would even do anything for us. I will be calling and reporting this to a main office too.

I recommend this dealership. I was able to get exactly what I came in looking for. Got in the same night. They worked really hard to make sure I was happy. 9 days later and I'm still in love with my 2016 Nissan Maxima. My salesman Brandon and Terry worked with me. Go see them!

I purchased a 2016 Maxima from this dealership, great experience. My salesman was a great help with getting me what i wanted without me feeling obligated to do anything. Will i recommend this dealership, yes i will.

Shane and Josh........ I thank yall so much.................... I already start to refer people....... Were have yall been all my life..........

Had a wonderful experience at AutoNation Nissan. From the time I walked through the door 2 financing all Personnel was cordial and courteous. Salesman Marcus Crawford was exceptional

Our salesman was Lowell Wherry and he is absolutely great. Lowell exceeded our expectations ,and spent the necessary time to help and inform us from beginning to end of buying our new Armada. I highly reccomend him, and Autonation Nissan.

AutoNation Nissan Was Wonderful Thanks To Terry And Nate I got the best car they were great people and very nice I'm very happy with this place will go back again

I bought my 2013 Nissan Rouge at the end of 2012. I hesitantly, bought the oil change package and warranty. There is a sign above their service department that says express. Today, continued to be a disappointing long, uncomfortable wait. I had an appointment for an oil change at 2 pm and arrived at 1:40pm. I was told it would be 45 minutes to one hour. About 3:10 I inquired about my car. Around 3:15pm a lady came out nd told me I need ove $1,000 of service. I declined and was told they would have my car ready in 3 minutes. About 10 minutes later I asked for the manager who never appeared. I finally got my car and was able to leave after 3:30pm. The las time I had my oil changed I was told I needed new back brakes. I had brake work done at their facility just prior to that appointment, so I declined. The over $1,000 of repairs I was told I need today did not include my back brakes. This leads me to believe I did not need back brake repairs last visit. I will have them checked somewhere else. I would not return to their service department If I did not have their oil change plan.

My 2 sales men Steve O and Elliot were awesome..I had a lengthy wait but who dont when purchasing a car u have to wait for whichever finance company decide what they want..but the guys made the experience fun and wonderful. I choose AutoNation Nissan on Hacks Cross because my mom purchased a car as well as my sister from there and they loved it so i decided after continously purchasing cats from small used car lots I will give the big guys a chance and best decision i made. I purchased my 2014 Nissan Altima and I love her ;) I traded in a 2008 Nissa Altima Coupe big difference..I am here now doing my first oil change with car and didnt have a wait to long I came up and they got right to it...plus I had an 7:30 appointment. if you decide u want a car from this place ask for either one of them salesman they will take great care of you...ohh n they thru n a well needed car wash too!!! :)

Badddd communications!

Just bought my second vehicle from Autonation Nissan and I can honestly say things could've went any easier. I like to give a thanks to Tanorris Brookins sale manager and Nathaniel Wade salesman!

Autonation was the best place I could've gone too Nate Wate help me found the best car for me and he was very patient

My wife and I were recently searching for a used SUV and stumbled upon AutoNation. Salesman Nate came out to help us with a few of the vehicles we were interested in. No pressure, extremely polite and down right classy man! I have a fleet of Nissans thanks to Nate!

Recently purchased 2016 Rogue SL with AutoNation, the dealership and our sales rep (Shane) made the transaction as simple and enjoyable as possible. Shane was very knowledgable with all aspects pertaining to our purchase, did an outstanding job explaining all the details about the vehicle. Would definitely recommend AutoNation for purchasing a Nissan.

I enjoyed working with Tariq Jackson. He has great customer service. He listened and understood my situation. I recommend him to any who needs a vehicle.

Working with Corbin Toll was great! He made the entire process easy and stress free. Be sure to ask for him as your salesman if you're at AutoNation Nissan in Memphis! I highly recommend this dealership for anyone in the mid-south area.

Brandon Parham was the best sales agent a girl over her head could ask for. Was very patient and answered all my questions so I left confident in my purchase

Brady made both of my car purchases so easy. Everything was smooth, efficient, and perfect. I have driven only a Nissan for the past 6 almost 7 years. I trust Brady to help not only myself but also my friends and family!

Chris Temple helped my family get into a new Altima! The experience was awesome! I highly suggest anyone looking for a new car should go see Chris Temple and the staff at AutoNation Nissan Memphis.

I'm in the researching stage of buying a car with the occasional test drive. I can't say a single negative thing about this place! The salesman there, Corbin, is extremely friendly, accommodating and, more importantly, knowledgable and competent. Highly recommend.

Chris temple was a huge help getting me in my new mutant. I highly suggest going to see the staff at automation Nissan Memphis they were very professional and fair. Thank you again.

I had a very good experience with Shane at Autonation. My wife and I bought a 2015 Pathfinder and everything was very smooth. I got a great deal on it and was in and out the door in about 2 hours.

The manager Cully and his manager treated me as a second rate person. I went to purchase a 2016 Nissan Rogue on April 15, 2016 and the car had a defect. The passenger seat had a vibration when I put the car in reverse. I never made it off the lot with the car. I went back in and the salesman Nate tried to assist me. He checked several others cars and they had the same vibration. He was the only one that tried to help me. The manager Cully and his manager would not speak with me they would not offer any other options and wouldn't even try to give me another car. He went and got my check for the car and didn't say I'm sorry we don't have anything right now just take your check for the full payment of $27000 and get out. I have never been treated this way by a car dealership. I called the complaint number to report my dealings with the Autonation Nissan dealership on Hack Cross.

Did not get the deal that was agreed upon originally. Made the deal both parties signed off on it, when it went to finance it changed " Oh yeah we couldn't do that deal lets renegotiate it". Not the salesman fault he done good, just bad business practices. First day I get home I realize one of the back up lights is not working...Looked at my list of items checked before the car is ready to sale...its checked as if they worked. Multiple mistakes made that I had to point out in the closing process: Wrong VIN on most paperwork Kept printing wrong deductibles on warranty paperwork Let me walk out without even handing them my down payment, I had to remind them about it. After getting home realized that my warranty paperwork had the wrong car on it. My drive out tag had the wrong car listed on it. The list goes on. In Closing Wife loves the car...just not happy with the process.

After about a month's worth of car searching, I finally found the one! I was looking for a car that was within a set price range that i had in mind because I needed to be able to afford it, and the dealer recommended one to me. After test driving it a week later and checking out the price, I thought to myself, "oh yes, this is definitely the cone for me!" So about two days later, I drove to the dealership and brought my father along with me because, well, I'm kind of a first-time car buyer/owner and didn't know too much about credit, and I needed some assistance to get the process started. So after about a good bit of discussions later, I finally brought home my new car and I've had it for four days straight. It drives very smoothly which is a very good thing because to be honest most of the roads here are just so poorly done, the exterior and interior are to my loving, and best of all and most importantly, it's very easy to operate. This dealership really helped me out a lot, and I thank them for helping me out with this deal.

Had the hardest time getting an appointment to get my oil changed over 3wks ago. When I called I never got a call back and every time I called no one answered & then when I finally reached someone I spoke with the ugliest person at the front desk. After her rudely asking are you going to make an appointment or not I politely told her "No not now.... thanks to your attitude!" ...I immediately called back to the dealership and spoke with the service manager just to let him know what was going on.... He was really kind and not only asked for the opportunity to make it up by giving them another chance but I missed my appointment this morning because i was up all night with a sick child & he called and told me come anyways he'd make sure to fit me in (I had just called up there and there were no more appointments until tomorrow)... Then when I got here he said my oil change & tire rotation would be free today because of the hassle.... and asked if he could even wash the car..... Anyone with a Nissan or looking to buy a Nissan I strongly recommend Nissan on Hackscross.... They honestly care about the relationship they have with their customers! The relationship he salvaged will now continue and keep me coming back! Thank you Doug!!!!

Helped my sister find a car Brandon was our salesman I told him what we were looking for and he had it no hassle no pressure straight forward.big thanks to Brandon she loves her new versa

My husband and I purchased a car in March 2016 at Nissan HacksCross and our salesperson went above and beyond to help us!! If ever you need to purchase a ve hicle, I would highly recommend Nate Wade. He went over everything and answered all of our questions

My sales representative Steve Oriaku was very kind and caring I love it ill recommended this place to anyone.

AutoNation Nissan was most helpful with the, usually dreadful, process of automobile procurement. Steve Miller was my POC. He is pleasant, professional and accommodating without the stereotypical pressure that I usual associate with car shopping. In fact everyone that I encountered at AutoNation was a pleasure to talk too. This trade-in and purchase was not a terribly long procedure. The trade in offer was reasonable and I really like the Nissan truck that I purchased. Thanks, and "Fly Like an Eagle" Steve. fly

We recently visited AutoNation on Hacks Cross to purchase a graduation present for our daughter. We could not have asked for a better customer experience. Our salesperson was Steve Oriaku, from the beginning he went above and beyond to ensure that we got the best possible fit and always went that extra mile. He provided service with a smile with excellent follow through and compassion. The finance Manager Terry also ensured that we received optimal friendly service and had an understanding of all of the finance/pricing options. I could not have asked for a better team.

AutoNation is the place to go, You cant beat it with a stick.

Just the absolute worst service. Buying the car was such a hassle. And then coming to get my first three free oil changes has been a frustrating experience every time. It always takes over an hour and the people helping out are completely incompetent. I highly recommend not buying a car at this location.

Hi. this was my first Nissan ever. I'm not usually a car lover and will go with whatever as long as it get me to point A to point B. My 2016 Nissan Rogue, I love it, simply love it. The experience in getting it was excellent. . No hassle. Welcome atmosphere and for the most part an awesome experience. The ride is so smooth. I love how they built the car with "SAFETY" in mind. I'm hooked on Nissan. Oh, my sales representative, Mr Steve Oreika is in a class all by himself. It's refreshing to have someone do what they say and if they can't they call you. He was there ever step of the way and after the transaction of getting the car, he went thru All the features and help us program ones that need to be, ex. Garage door opener in the car. Thanks for making this purchase such an amazing experience. I know where my next car is coming from. Hats off to Nissan Auto Nation @ Hacks Cross & I-240 Memphis, Tn.💓💓💓

The service was excellent. Matt Rivers was very very helpful. He needs a big bonus. Thanks Matt and Nissan for all you hard work and being very helpful..

I just brought my Nissan about a week ago and I have no complaints. Very good service and prices! I'm 100% pleased with AutoNation Nissan! Shout out to Shawn Carr...he is a remarkable salesman!

I arrived at the service department after having been stranded for a day because my car wouldn't start. I was immediately greeted by Mr Doug who assured me that he would take care of me and my car so that I could get to work. Sure enough, he checked everything I was concerned about thoroughly and reported back to me his opinion and a plan for service. It was all completed in time ever for me to get to work that afternoom. I will never go to another dealership again. Doug a day his team took care of my car and me in a friendly, timely, and efficient manner. They were the greatest. I plan on going back for all my Nissan needs.

Before I get to my experience let me say something that holds a lot of importance. I'd been holding on to my vehicle for quite some time. Actually to the tune of 300,000+ miles. Well, two days before I needed to fly out on a business trip my vehicle went out. I'd been planning on getting another truck but was waiting for 'my kind of deal'. I live out in a rural area where homes are separated by acreage and even the nearest gas station is 6 miles away. My condition to purchase was I needed to be picked up and brought to the dealership and make my deal over the internet/phone. I explained my situation (for better or worse) to the sales person. Long story short, I'm well pleased with my purchase, have had no buyers remorse, and count my blessings that all went well. My truck to trip couldn't have been better.

BRIEF: call to AutoNation (1:05 pm), time of arrival (1:53 give or take), time of new car satisfaction (3:30 give or take), car delivered at my residence (6-7 give or take).... DETAILED: AutoNation was actually a 2nd choice. My 1st, (JK) proved unwilling to go the extra & I was actually told "hey, sometimes you have to crawl before you walk" 🤔 .. AutoNation E-Com Specialist Taylor Faught & New Car Sales Manager Cully Davenport were extremely helpful, non pressuring & curtious in the purchasing of my new vehicle & made this experience, memorable. Thank you team for the opportunity! Awesome team at AutoNation!

Nothing but good experiences with these guys. Love my Murano. Owned it for almost two years and have had zero problems with it. The service department rocks, especially Zach.

I really loved the experience i had .

It was pleasure working with knowledgable and honest staff. Ask for Steve O., Taylor, and Cully. They were great.

My new Murano has exceeded my expectations.. It is because my salesperson listened to me from start to finish.. He even stayed late to show me how the feature worked..... Great Dealership.. And kid friendly..

The great customer service given in the service Dept by Mr Dave

This is my first experience with the 2016 Nissan maxima. I'm impressed with the all new redesign inside and out. It drives smooth and fast. I will continue to make Nissan my next vehicle purchase. Thanks to the team at AutoNation Nissan on Hacks Cross making my luxury driving experience a success.

I felt so informed during the entire process and appreciated being given choices. Service was fast and friendly. I went home to tell my husband what a great experience I had with the repair shop. We are both Nissan drivers.

My parents and I went to the Nissan dealership on the first of the year hoping to get a new car as my 21st birthday present & a reward for my success in college. We were immediately helped and found exactly what we were looking for. The salesman, Corbin Toll, didn't try to persuade us to spend more money or look at better models, he helped us get exactly what we wanted with a few extras. All of our questions were answered and he made sure we got the deal we were looking for on my car. I'm very pleased with the service at Nissan and I'm very glad to be a customer now.

I needed to replace the windshield washer reservoir on my 2008 Titan. Zach set me up with an appointment; I came by and he immediately took the truck to the service department. A few minutes later he came in the waiting area and told me it was being worked on. In a short while he brought the keys to me and told me I was ready to go....and it cost less than I was expecting. Thank You AutoNation. John Scarbrough

Never the same adviser. Instead of addressing the issues, they fire the advisers. My adviser was not the person who took my car on a joy ride over the weekend while it was "being serviced"...

My company was looking to purchase a vehicle and Chris Temple provided us with great customer service from beginning to end. AutoNation is very fortunate to have him on their staff.

My car experience with Auto Nation Nissan was phenomenal! I had an excellent Sales Representative, Mr. Robert Carr. I was in dire need of a new car due to an accident, which totaled my car. I went online and found the car that I wanted, not the car somebody wanted to put me in, but this time, the car that I picked out. . Mr. Carr was very nice and worked with me through my car buying experience. I walked out with my brand new car!!!! And I truly love it! Very professional experience and I would recommend anyone! 😊

I am being dealing STEVE ORIAKUS SINCE 09 THE BEST SALESMAN in the World... thanks so much...

I just trade in my car on Monday my sales man and finance was very patience and helpful

We bought a new Altima from AutoNation. It has now been 5 weeks and we have yet to receive our new tags. New tags. NOT transferring the tags. Called on a wednesday. Amazingly they shipped to our town the NEXT day. However the genius who filed them did not calculate the taxes correctly and now we have to wait even longer. We are driving on an expired drive-out tag. I was going to give a decent review and have recommended them to others, but no longer. As long as you think it should take 6 hours to buy a car, this is the place for you. As long as you plan to buy the 2nd car you looked at, and want to waste A LOT of time, this is the place for you. As long as you like to have to re-send them paperwork that they did not fill out correctly, this is the place for you. However, I have 3 kids (2 will be 16 soon) and my husband has to change cars every 4 years. You would think they would be happy with repeat business. I guess not. Still waiting on my tags....

I had to get a car in a hurry because a car accident totaled my car. I had Calvin Ingram as my sales rep and he was absolutely amazing! I am a very picky person and it takes me forever to decide on anything. The car was no different. Calvin was very patient and he kept his energy up the entire time, even though it was right around closing time. He made us feel very comfortable and made sure we got the best car to suit our needs. He got us the best deal possible. If all the sales reps are like Calvin, I can say that the people at Autonation Nissan are truly concerned with their customer satisfaction and they don't try to rip you off or trick you into anything you don't want. I look forward to continuing business with them.

My husband and I purchased a 2016 maxima. Love the car. Chris T was a great salesman, appeared to be knowledgable and went the extra mile to make the sale. The finance part seem to have taken along time and we wrote a check for he car. I do not rate the highest because that means there is no room for improvement and all Is perfect. I have already recommended sepne to find and see Chris.

We bought our 2014 Altima from Automation Nissan 2 years ago and expect ed great service. Bought the car at the price I wanted. Sales agent was polite, curtious, and did try to get me the best price he could.

Good service. Nice people. Although my info was not faced to my Leon holder for three days#

My wife and I purchased a 2015 Nissan Murano the day before Thanksgiving and had a great experience with them. They were not overly "pushy" and did a great job of explaining all of our many questions. I definitely recommend these guys and we received an excellent value for this purchase. The trade-in offer we received was right in line with what we anticipated. They made the whole process flow very smoothly and were respectful of our time.

Excellent experience. Purchased a 2014 Jeep with less than 10k miles and the guys made this a very good experience for both of us. I would recommend this dealership and team to anyone looking for a new of pre-owned vehicle.

We went to the dealership to check out several used trucks and SUV's we found on the website. While in the showroom the new Frontier struck our eye. After driving several used vehicles, we realized that the new Frontier was not that big a stretch. Our host was very patient and understanding - and we took a lot of his time. Ultimately, we chose to buy the new Frontier and we are delighted with the truck.

Jamie and I purchased a CPO Nissan Murano. We are very pleased with the vehicle. We got the price we wanted and delivery of a clean vehicle with a full tank of gas. Right down to getting our tags the staff at Auto Nation were very helpful. I would definitely buy from Auto Nation again.

My experience was very admirable. The service was great. The process was smooth. I would definitely recommend this dealership to anyone.

Very attentive staff at Autonation. It was a pretty smooth process!!!

DONNA WILLIAMS IS THE GREATEST!!! FRIENDLY AND TAKES CARE OF BUSINESS!!

my experience is always good when I have David there to help

My second time buying a car and it was a lot better than my first experience. My sales guy Dameetri Hester went above and beyond to make sure I was completely satisfied. I never felt pressured not like my first experience where they were pushy. Excellent staff, friendly and helpful. Nice. clean and comfortable environment made it an even better buying experience. If you're in the market for a car and want friendly service and someone willing to help you fulfill your needs then go see Dameetri Hester at Auto Nation Nissan!

Thanks Shane and Lowell, very good service.

Chris Temple at AutoNation Nissan made purchasing a car a breeze!

The buying experience alone was excellent; however each interaction afterwards has been unbelievably horrible. Incompetent does not begin to describe the staff. I cannot believe the way business is conducted at Nissan Autonation. By far the worst car buying experience of my life. I will be calling the corporate office on Monday. Calling, emailing, mailing, smoke signals and any other means of expressing my utter disappointment :-(

I purchased a 2015 Nissan Altima. I love it. This is the second vehicle I have purchased from Autonation Nissan from my sales person Brandon Parham. Brandon is always friendly, knowledgable and always very patient. We may purchase another vehicle for my teenager. When it is time for that purchase I will remember Brandon Parham and Autonation Nissan.

Chris Temple was my salesman and he did an excellent job! We did a lot of communication through email and he made my car buying experience very easy. I was extremely upside down on my previous vehicle and Chris Temple worked hard on everything so that I could get rid of it. I love my new Altima and I would suggest Auto Nation Nissan Memphis to anyone that is looking to purchase a new vehicle.

Chris Temple was awesome to work with. Definitely go see him!

Would highly recommend AutoNation. Was the quickest and easiest automotive purchase i have ever had.

Love my Altima! Hate having to have any service done to it. Worst customer service! Very frustrating experience every time

I GOT A 2009 NISSAN MAXIMA FROM THE UNPROFESSIONAL CAR LOT AND ALL THEY HAVE DONE IS SCHEMED AND LIED TO ME AND MY FIANCE FROM DAY ONE ABOUT THIS CAR JEFF SMITH, KENNY, TANORRIS, DEMETRIUS HESTER ARE ALL LIARS AND I WOULDN'T RECOMMEND NO ONE TO THIS CAR LOT AUTONATION NISSAN ON HACKS CROSS RD. IS NOT AND I MEAN IS NOT THE BEST CAR LOT. TERRY IN FINANCE IS A BIG LIAR HIS SELF CHANGING THE PRICE AND GAVE ME A MESSED UP WARRANTY FOR THIS CAR. I WOULD SAY ALOT MORE BUT I CAN'T BECAUSE I'M IN THE PROCESS OF FILING A CIVIL CLAIM FOR BREECH OF CONTRACT, THEY THINK THERE FOOLING WITH A DUMMY BUT IM TAKING THE STEPS THAT NEEDS TO BE TAKING. I DROPPED THIS CAR OFF TO THEM OVER AND OVER AGAIN AND THEY ACT LIKE THEY FIXED IT AND NOTHING WAS WRONG WITH IT BUT GO TO AUTONATION WOLFCHASE AND EVERYTHING UNDER THE SUN IS WRONG WITH THE CAR, AND FIND OUT THE WHOLE TIME WE BEEN TAKING IT BACK TO AUTONATION ON HACKS CROSS THAT THEY HAVEN'T DID NOTHING TO THIS CAR PERIOD. NOTHING

I posted this same review on Yelp.. that shows how much I enjoyed my experience and how much I love my new car!! :) I purchased a vehicle from AutoNation Nissan Memphis 8/15/2015. The sales manager, the sales person and the finance manager were all polite, nice and made sure that I got the vehicle I wanted. They also made sure that all the questions I had were answered and if they didnt know the answer to something, they were honest and told me that they would find out. They did, and got me the answer a shortwhile later. Every person I ran into also made sure that I found what i was looking for and offered me water and offered to answer any questions even though they weren't working with me. They were not pushy, over bearing nor chasing me down in the parking lot. I felt EXTREMELY comfortable and had a VERY pleasant experience. I never really write reviews, but I felt this time really warranted one. I love my new car and love the service I got from EVERY single person I ran across. The general manager also remembered my name and had small talk conversation as we would cross paths. Great Experience. I recommend them to EVERYONE. Also the prices of their vehicles were VERY VERY competitively priced. I did my homework and research before I came in and compared prices and vehicles within 200 miles of the memphis area. The comparable prices of their vehicles of the exact same car and similar mileage was about 2000 less than everywhere else! Thats why I initially chose to visit there, but the way everyone treated me solidified the deal. Thanks AutoNation Nissan of Memphis!!

Purchased an NEW F350 a few months ago. Began to hear loud noises maybe from the transmission. After speaking with Jonathan on Monday morning he told us to bring the vehicle to Auto Nation. Jonathan stated he would contact Ford to verify that the work could be performed and follow up with us upon hearing from Ford. We asked for a receipt that stated what the problem was and when to expect the work to be done. Tuesday morning we took the vehicle to Auto nation. On Tuesday evening Jonathan stated he had not heard from Ford. Also at this point he had not given us a diagnosis of the problem. Also keep in mind this truck only has 3000 miles and it is new so IT IS STILL UNDER WARRANTY!!!! Wednesday we called to follow up on the truck and was told that Jonathan had a family emergency. Thursday upon our follow up Jonathan told us that he was still waiting on a response from Ford...REALLY!!!! NO MORE GAMES WE WENT AND PICKED UP THE TRUCK!!!!!!!!!!!! STILL NOTHING STATING WHAT THE PROBLEM WAS. Following Monday left a message for Ed Stock, Service Manager and Jamie Rutland, GM. Thanks Ed for calling me back but your staff needs to be written up or fired. Poor customer service and run around that your staff gave for a 50K truck under warranty. AS OF TODAY I STILL HAVE NOT HEARD BACK FROM THE GENERAL MANAGER NOR HAS JONATHAN CALLED TO SAY THE WORK WAS APPROVED. Friday called the dealership where we originally purchased the truck and not only have they given us a date to bring it in but will be giving us a loaner vehicle which is apart of our warranty. When asked if they needed to get approval from Ford they said they had never heard of that. WHY SHOULD A CUSTOMER OF FORD HAVE TO DRIVE 300 MILES ROUND TRIP TO GET TRUCK WARRANTY SERVICED AND THEN DRIVE 300 MILES ROUND TRIP TO PICK UP WHEN YOU ARE 6 MILES AWAY FROM A FORD DEALERSHIP....REALLY!!!!! I AM ABSOUTELY NOT HAPPY AND WILL BE CONTACTING FORD DIRECTLY!!!

5 stars for the purchasing process! One of the best and easiest experiences! Kudos to the online sales team! Unfortunately, I can not say the same for the service department. I have brought my pathfinder in on 3 different occasions for an "easy fix" that has yet to be fixed. On top of that, every service coordinator I work with ends up leaving the company. High turnover=poor customer service. I would rate the service department 1 STAR!

I felt very taken care of by Brandon Parham at Auto Nation, if you want someone who is patient and willing to work with you, he's it!

The service department at AutoNation Nissan is one of the most professional service centers I have ever encountered, and I deal with service dealers all over the country with my job. Ginger and Eric have always gone way out of their way to make a pleasurable experience. I would highly recommend this dealer to everyone!

Bought a new Nissan Altima. Jeff Kollat was great and made the experience pleasant.

I didnt buy a Rogue but I bought a Pathfinder. John was very easy to deal with and I would rate AutoNation Nissan well above the average car dealer. Would recommend t his individual and the dealer to anyone.

I would totally recommend anyone to make a purchase at AutoNation Nissan! The staff at AutoNation are remarkably knowledgeable and professional and they would make you feel right at home! As a first-time buyer, I was nervous and hesitant about making a purchase, but with AutoNation, the experience was smooth and simple.

I can highly recommend this dealership. They can be a little busy so that the closing out process isn't fast but in the areas that matter, price, honesty and value, they were tops.

I decided to give auto nation another chance. I took my car here cause 2 previous tire shops couldn't balance my wheels right. Sebastian greeted me and said he will get the technician right on it. He also apologized for the inconvenience I had with them last time. I was kind of surprised he knew it was me. I was told that the wheels needed to be rebalanced and the technician wanted to ride with me to make sure he had fixed the wheel. Overall experience was way better than last time, and to my surprise the bill was cheaper than the previous shops. Great job guys!

Worst customer service ever. I just turned in my lease ..leased a new 2015 and suddenly no customer service. Receive a 15% off wear and tear repairs on the 2012 guess what they don't want to honor it!!!! Totally frustrated and spent 1/2 day on the phone calling auto nation corporate now!

We made the drive from Searcy, Ar. Taylor Faught was super nice and full of information on the Pathfinders. He even took me to an area I would be more comfortable in for a test drive. It was definitely worth the trip! Thanks Taylor!

Shopping for My Daughter's First Car for 16th Birthday -- Great Shopping and Buying Experience!! 5 Star Attitude - 5 Star Approach - 5 Star Experience I visited 6-7 dealerships about a month ago to test drive a variety of vehicles to see what I thought would be a good fit for my daughter. Last Saturday, I got up early did some research, and went out searching for 2 vehicles, Toyota RAV4 and Nissan Rogue. Spent all day, going all over memphis visiting 12 dealerships. Actually found a couple of possibilities. Decided to visit the last dealership on my list AutoNation NISSAN to look at a Rogue. I was greeted by a young man, who's approach I greatly appreciated - Jonathan Fought. (I hate when I'm greeted with a cocky, prideful, and/or arrogant Sales person that don't greet me with the intent to help me with what I'm looking for.) Jonathan Faught greeted me and he began for first LISTENING to me and what I was looking for. I felt he wasn't pushy, but instead was genuinely interested in HELPING ME the customer. (so far he was 2 for 2 in my book). Then he showed me what you had to offer in line with what I was looking for. He went over the features and benefits of the vehicle (again without being pushy or aggressive... 3 for 3 now). Took the Rogue out for a short test drive. I loved the way it handled and braking and I was convinced that the Rogue was going to be the car for my new 16 yr old. Now, it was just a matter if I was going to be able to buy it here or go back to 2 other options I had found early that morning. Both other vehicles 2011 were 1 owner with 32-36K miles. I really liked the car, Jonathan's attitude and approach towards me and I wanted to drive back to Bartlett to get my wife so she could see it and test drive if she wanted to. Then one of the Managers stepped in (can't remember his name) and offered to allow me to just take the vehicle to Bartlett to show my wife (I really appreciated the pro-active attitude and willingness to do everything possible and gave me the impression that the customer comes first). Then he went over the CarFax report and explained further how the report worked, what to look for and benefits of it. All of this still happened as I was leaving the dealership without the intent of buying the car because of the price being a little out of my budget. Now we're 4 for 4, I was truly impressed with the level of professionalism, courtesy, customer-first approach. After understanding the CarFax report and the value of being able to see the service records for this vehicle. I decided that I might want to adjust my budget just slightly in order to have this peace of mind of knowing what I was getting. All that said....I would highly recommend allowing this dealership the opportunity to help you with your search for a new or used car. I genuinely had a CUSTOMER COMES FIRST Experience with Jonathan leading the way. We decided to purchase the vehicle and surprise my daughter with it that night. They even lent us a big red bow to put on the vehicle (once again.... taking care of all the customer's needs). Since, the purchase, Jonathan has been following up with me to check to see if I had any questions, concerns or anything he might be able to help us with. Jonathan - "My job didn't end when you left the store, please know I'm always available to help" Great Shopping and Buying Experience!! 5 Star Attitude - 5 Star Approach - 5 Star Experience Salesman: Jonathan Faught Dealership: AutoNation NISSAN 901-759-6100 Address: 4140 Hacks Cross Road, Memphis TN 38125

Shane Carr was my salesman. From the first phone call, Shane was exceptional. He kept me updated and when I arrived at the dealership, he had the vehicle and paper work ready for me. No down time, no hassles and very professional - thanks Shane.

Purchased a new car here over the weekend and everyone seemed very up front with me. There were a few things that needed fixing like a little ding and a tire that needed repaired but they did not hesitate to make it all right for me. Very nice salesmen no pressure to guilt me into buying something I didn't want. Thanks

We had a great experience here! Very friendly staff. Very willing to help us with everything we needed. They were extremely accommodating and helpful. We are very pleased with our experience!

My wife and I just purchased at NV 3500 passenger van and we have had it for a couple of months now and we really enjoyed it. If you need to talk to someone at AutoNation Nissan hacks cross you need to speak with Shannon Webb he is a great salesman he can't get the job done, Jeff and lori Memphis Tennessee

Great selection. Sales staff was very helpful and friendly. Best prices around.

This is one of the best dealerships I have ever been to.The sales team members are so warm and inviting and make sure that all of your needs are met as soon as you walk in. The enviornment is very uplifting and they service is superb. If you ever looking to purchase a car go to to this location I promise you won't be disappointed!

We went to the dealership in search of a Nissan Murano we had seen on the Internet. When we arrived we were greeted by Shannon Webb he was super friendly and very helpful to my wife and myself. We don't have the best credit in the world we are trying to rebuild it and thought we could never afford such a great vehicle much less get approved for it but they work hard to get us approved and get us in the vehicle the same day. I would highly recommend this dealer and Shannon to anyone that is trying to get a better vehicle or a new vehicle because they will help you if they can we're living proof of that.

Very Satisfied, Jeff Kollat our Salesman was very helpful, treated us very well. Answered all my daughters questions and it was a hassle free purchase.

Great place to buy a car and the best Nissan Service dept. in Memphis!!! Come see me for ether!!

We enjoyed working with Brandon when buying the Nissan Frontiers. Keep up the good work!

i bought a new nissan pathfinder from steve miller. he was knowledgable and easy to deal with. iused the truecar service

It was indeed a honor to meet Reggie Hill, salesman, Auto Nation Nissan Memphis. I informed Mr. Hill that I was in need of a car for my daughter who is in college. Mr. Hill was very courteous and professional as he assisted my husband and I in purchasing a car. We decided upon a a Nissan Altima. Mr. Hill described the Nissan product and it various program components that were available. He walked us through each step of the buying process. The salesmen were very busy, Saturday, March 28th, and Mr. Hill offered us something to drink and a snack while we waited for the next step, which was to sign the papers. Finally, we met Mr. Terry Simmons who assisted us in closing the deal (as you all would say) on the car. Mr. Simmons was very gracious and walked us through the signing process, and explained each document. Both, Mr. Hill and Mr. Simmons were professional and superb in during their job. EXCELLENT JOB! WELL DONE!

My car experience begin with the computer and the telephone. Flawn telephone voice was professional and courtesy. I told her the type of car I was interested in and she ensured me that it was in stocked. She was not a push saleperson trying to make a quick sale. She listen as we discuss the process. From the sales staff to finance officer, I had an A+ experience with everyone, Flawn, Steve, Reggie, and Josh was professional. On Sunday we arrived to pick up the car; Reggie and Josh smiled and had an positive and upbeat attitude throughout the signing process!

Great place if you go ask for Reggie Hill great person.

This dealership is awesome! They have an excellent salesman who works there named Reggie Hill, whom assisted us in purchasing our vehicle. He didn't pressure us into making any decisions on buying a specific car. We saw the car we wanted and he made it happen! Everyone I had spoken with that day was very polite! Most importantly, we have a great car that we are very satisfied with!

My 2015 murano was ready when we drove in from little rock. Fastest most professional experience in a long time

Very nice, did not have to wait long. Kept me informed of how long my wait to would be. Great experience

I really dislike buying cars, but Autonation made the whole experience very pleasant. From the initial contact through the time I left, everyone was friendly, helpful, and honest. I never felt pressured and the salesman did a great job of answering my questions and keeping me updated on the status of my purchase. I would highly recommend buying a car from Autonation Nissan. Shannon Webb was the salesman and he did a great job.

Had a great experience purchasing a new Rogue with Steve Miller! Made our purchase very easy and fast! Went out of his way to make us happy and get us the perfect color and everything!

I've recently purchased a Rogue SV at AutoNation with Shannon Webb. Great service, good price, excelente car! I would certainly recommend both the car and the dealer!

The process was quick and easy. They listened to what we wanted and made it happen.

Great services , best deal in town , always the best and the best sales reps and if u buying a new make sure you ask for Steve miller he is the best and will work with u to get the car u want with the budget u can afford

Went there because of Costco buying service plan. Looked at another Nissan at another dealer and they were dishonest in there selling prices. So we came to your location.

We drove a long ways to look at a 2014 Nissan Rogue. We had Jerry as our salesman and he was very nice and easy to work with. I feel we got a great deal on our new suv. The entire staff was very friendly and willing to do whatever we needed to get us in the SUV we wanted. We will definitely do business with them again!!

I first contacted them online about a used car. I made an a appointment to test drive the car and while there they were able to help me find the best car for me at an affordable price. My salesman helped make it easy and the staff was very supportive.

Our salesman was Brandon Parham, He calmly and patiently followed us around answering questions, running back for keys,and etc. The manager (general and finance) were just as awesome as Brandon was!!!! All were extremely nice making our car buying one of the best experiences we had. We are definitely telling others about the awesome service we received and sending them to AutoNation Nissan Memphis. A GREAT BIG THANK-YOU to everyone helped us-

I traded in my 2014 Rogue for a 2015 Pathfinder and Steve Miller made the transaction very smooth. Great bunch at AutoNation Nissan Memphis. Great prices!!

Was very pleased with Steve Miller and my buying experience @ AutoNation NIssan Memphis

We just bought a 2015 Murano from Autonation Nissan in Memphis. We love the car and can't say enough about it! Our salesman was Jeff Kollat and he handled everything for us from the trade in thru to delivery of the vehicle. It was a very smooth and easy process to get us into our new Murano. All of the folks that we met at Autonation were simply outstanding and we have nothing but great praise for them. Would recommend them to anyone interested in purchasing a new vehicle. Gary P.

They show care and concern for their customers. I appreciate the outstanding service I always receive from The Autonation Nissan

Shannon was personable, and made my car-buying experience easy.

This was a much better experience than I have become accustomed to. Let's be adult here, sales people have a job to do, they're not the Salvation Army. The initial numbers they brought me were thoughtful and fair. We never felt rushed or bullied, it was pretty painless. I plan to buy another vehicle soon and I will probably start here.

Was just looking for a new or used car since my 17 year old car was constantly giving me problems. The same day purchased my new 2014 Murano LE with great rebate deal. The sales consultant (Chris Johnson), made that day worry free & was so professional as well as the finance manager. If you want a GREAT deal, go see Chris at AutoNation Nissan @ Hacks Cross for your next vehicle. You won't regret it.

The staff was friendly and knowledgable about Nissan cars. When I decided to buy, the process was quick and my sales agent along with the finance department were fast and efficient. I would highly recommend Auto Nation Nissan.

I loved my experience at Nissan AutoNation. They gave me the best prices and didn't take all day to fix the issues on my car. Thank you

We had such a great experience with Lowell Wherry when my youngest daughter bought her Rogue from him that we turned to him again to buy our second Rogue. He is fair, professional and personable. The Autonation dealers in Fort Worth did NOT treat us fairly and I was dissapointed so I was glad to see a friendly face wit Lowell.

Quick and easy experience with no pressure in the transaction.

Purchased a new 2015 Altima a few days ago, very pleased with my decision! Jerry Sanford was an excellent salesman and found the perfect car with every option I was looking for! I highly recommend autonation, was not the first nor last time I will purchase a vehicle from them! Very helpful!

Christopher Johnson was an eager salesman. I arrived with approval in hand but was told they could get m a better rate. I allowed them to check with Nissan Finance but have been getting mail from at least 7 companies. This was exactly what I told them I did not want to happen. So while I was happy with the Chris I was not happy with the process of buying which dealt with others outside of Chris.

We purchased a 2014 Sentra form AutoNation Nissan Memphis. Reggie Hill, who was recommended to us by our grandson that is an employee for the dealership, is a very good salesman. He understood our need and what we wanted. He helped us to make a decision that was best for what we wanted. I would definitely recommend this dealership to others.

Purchased this vehicle 2 days ago I am very impressed with the vehicle and the way the dealership treated me Robert aka sarg the salesman that I dealt with was very helpful in my selecting this model. No pressure on buying the car like some dealers I went to. Even the wife likes it which is unusual for her she usually gives me a hard time when we buy a car not this time

This was the best car dealership experience in my life. Great staff and great car selections.

From the moment you walk in the door at AutoNation Nissan they make you feel welcome and help you with your needs. The salesmen aren't pushy. They help you find the car that's right for you and listen to your needs. You don't have to negotiate price because up front, they give you the lowest price. Robert Leach "Sarge" helped me find the Rogue that I was looking for. He took extra time with me and showed me how everything worked in the vehicle. After I took home my new Rogue, a couple of days later, he called me to make sure that I was enjoying my car. He told me to stop by anytime if I had questions. He also sent me an email. I love my Rouge!

Just came in for a routine oil change but was greeted by a friendly CSR and even got my truck washed before I picked it up. Love my Nissan, this is #4 and love the staff @ Autonation. Doug Popp

Customer service was excellent. Quickly resolved my flat tire issue and no charge. Highly reccomend

i just bought my altima 2015. Steve has been informative, patient and accommodating beyond expectation. i initially was dreading buying a car but it turned out to be a pleasant experience. Thanks Steve!

We have purchased 2 cars here and we keep coming back for the AMAZING customer service. We have never had a bad experience with them.

I bought my Wife a 2014 Murano this weekend and had a wonderful experience. George Soles and the sales manager were very helpful and curtious. I've bought other cars at other dealers but these guys made it very comfortable and easy to do business. Would definitely recommend to check them out before you go somewhere else...

I just recently purchased a 2015 Nissan Altima from Auto Nation Nissan and had an excellent experience. My sales person Lowell Wherry was a God send. I went into the dealership knowing exactly what I wanted and what was in my budget and he made it happen. I came in with another vehicle in mind, but I left with something more and it was still within my price range. What I loved most about this salesman was his patience. He took the time to make sure I knew of all the features in the car before I left the lot. He even called the next day to ask if I were satisfied with my vehicle and if everything was working well. I also appreciate that he wasn't one of those pushy salesman that tried to get you to purchase something that wasn't within your budget. I highly recommend this gentleman if you're searching to purchase a Nissan. Auto Nation Nissan are a welcoming and warm dealership. They seem to genuinely care about their customers well being and want to make sure you get the best deal possible. Auto Nation Nissan is a great spot and Lowell Wherry will do a great job with you as he's done with me.

As I wrote on another review site, I hate the typical back and forth game that a dealer puts you through. However, due to a recent wreck, my wife and I found ourselves shopping for a used car for our daughter. We were tired, short of time and not the happiest of people when we pulled into the dealership one Saturday morning. This was day 3 in our shopping adventure. and after countless hours of pouring over internet ads and descriptions. We were greeted by and worked with Michael Good at Automation Nissan of Memphis. We were in the market for a used auto and didn't have a lot to spend and were very price sensitive. However, Michael came back with a fair and reasonable price at the very start. And further, when they pulled the car around to the front of dealership after the paperwork, I was really surprised to see that they had replaced a weak hood support shock that we noticed when we test drove the vehicle, gassed it up, cleaned it up and even had someone work on a cloudy headlamp lens. So when they pulled it up out front, it looked better than what we test drove and purchased. And it was better. The entire experience was a shock to me, especially for used car purchase. I am a picky person and I would recommend this dealership to anyone. They're not your typical "car salesmen" they are just the opposite. They were like dealing with regular people. I know it seem like a cliche but they really are different. I'm still surprised and it's now been two weeks since our purchase. They made me wish I needed another car, so I could go back. And to be clear, prior to this visit I've never been in the dealership before and didn't know anyone who works there. Go to AutoNation Nissan and see Michael Good - you won't be disappointed.

I hate going to the dentist and I hate buying cars from a dealership and I really hate the typical back and forth game that a dealer puts you through. However, due to a recent wreck, my wife and I found ourselves shopping for a used car for our daughter. We were tired, short of time and not the happiest of people when we pulled into the dealership one Saturday morning. This was day 3 in our shopping adventure. and after countless hours of pouring over internet ads and descriptions. We were greeted by and worked with Michael Good at Automation Nissan of Memphis. We were in the market for a used auto and didn't have a lot to spend and were very price sensitive. However, Michael came back with a fair and reasonable price at the very start. And further, when they pulled the car around to the front of dealership after the paperwork, I was really surprised to see that they had replaced a weak hood support shock that we noticed when we test drove the vehicle, gassed it up, cleaned it up and even had someone work on a cloudy headlamp lens. So when they pulled it up out front, it looked better than what we test drove and purchased. And it was better. The entire experience was a shock to me, especially for used car purchase. I am a picky person and I would recommend this dealership to anyone. They're not your typical "car salesmen" they are just the opposite. They were like dealing with regular people. I know it seem like a cliche but they really are different. I'm still surprised and it's now been two weeks since our purchase. They made me wish I needed another car, so I could go back. And to be clear, prior to this visit I've never been in the dealership before and didn't know anyone who works there.

My wife and I purchased our first brand new car from Auto Nation. Steve Miller was our salesman and he was phenomenal. He was very helpful and kind. I highly recommend him to anyone looking to purchase a car.

From initial contact to the day after I bought the vehicle, it was a great experience. It's the first time I've been able to say that about buying a car.

From being greeted at the front door with a warm hello!! ( how can I help you??) to the final handshake -let me know if you need anything??? it was a long pleasant experience... no pressure all facts & figures were explained & my choice, again no pressure to take any option or extended warranty... I felt I was back in my small Hometown dealership talking with an old family friend- not in the Big city-- felt like a person not a number!!!

I bought a used Honda Accord at AutoNation Nissan on Oct. 9. Drove the car home and parked it until that following Monday. To my dismay, when I attempted to start the car, it would not start. The battery was completely dead and I had to go buy a new one. I've also discovered that that Rear Defrost does not work very well on the car. I would have thought the 125 point inspection that they boast would have discovered these issues. I've bought several used cars in the past from other dealerships and never had any issues and the vehicles lasted me for years. So far, my car buying experience with AutoNation Nissan is not starting off very well.

I bought a used Honda Accord at AutoNation Nissan on Oct. 9. Drove the car home and parked it until that following Monday. To my dismay, when I attempted to start the car, it would not start. The battery was completely dead and I had to go buy a new one. I've also discovered that that Rear Defrost does not work very well on the car. I would have thought the 125 point inspection that they boast would have discovered these issues. I've bought several used cars in the past from other dealerships and never had any issues and the vehicles lasted me for years. So far, my car buying experience with AutoNation Nissan is not starting off very well.

My experience with Steve M. was exceptional, as well as the Ken the sales manager and Tim the business manager.

My wife and I came in to purchase a practical inexpensive vehicle for our son. we were very pleased with our sales oersons knowledge and assistance. The process was very pleasant and comfortable. I felt as if we were talking to friends about what we were looking for.

Easy process and knowledgable sales forces. Made the process quick and easy

I was not happy about having to purchase a new car. However, my mood was totally changed when I went to AutoNissan Memphis on hacks Cross. I had the pleasure of having the support of Jerry Sanford, my salesman. He was fantastic. He showed me exactly what I wanted and what was within my budget. He was very personable and helpful and made the entire experience absolutely wonderful and easy. Looking for a car? See Jerry Sanford and make AutoNissan your first stop. You will be HAPPY that you did! and by the way, I LOVE my new Nissan Sentra!